The Tirolerhof is a lovely hotel, it looks great from the outside and sits in a great location near the center of town. On entering the reception area you immediately feel at home among the wonderful wooden beams, soft fabric finishes, comfy armchairs and welcoming reception and reception team. The reception process was great, they did all the work while we sat in the comfy chairs drinking a welcome glass of fizz. The Tirolerhof is a classy hotel and it shows, everywhere is tastefully decorated and to a high standard the rooms are no exception. Our room was spacious and well apportioned in almost all respects, the bedroom area was excellent, the only minor criticism for me was the size of the shower cubicle, while the bathroom itself was well proportioned there was a 'corner' shower tucked in one corner whereas if the sink unit had been made less generous and the entrance doors reduced from a pair (French style) to a single door then a full sized shower would have fitted nicely, but it is a small ******. The restaurant is well laid out and just as tasteful as the rest of the hotel, food quality was good and there were 4 courses offered. An issue for us was that the menu descriptions did not match our expectations in that the English was not correct and so sometimes we selected items that were not at all expected and missed out on other selections because the description was not appealing so definitely a need for the Hotel to improve the accuracy of the description of the food choices. The Hotel bar was large and again well decorated and comfortable, afternoon snacks (for skiers) was okay-ish although very similar every day with little choice, from our experiences in many countries on ski holidays, would expected tea/coffee to normally be available along with the afternoon snacks however this was something that if we wanted, we would have to pay for which is a shame. The bar was reasonably well stocked although we found the single on-tap beer to be not nice and so stuck to bottled beer or shorts. I have to say at this juncture that without exception, all the Tirolerhof staff and throughout every area of the hotel - were friendly, informative and very genuine in conversations with us. The pool area, steam, sauna and Laconium areas were excellent, yes the pool could have been a little warmer but it was not too cool, the whirlpool also could have been warmer too however overall the spa was excellent and there were plentiful towels and complimentary gowns etc. For skiers there is a boot and skis storage room with private access and lockers with direct external access. The hotel does advertise a transfer service between the hotel and the ski lift but this is very limited! it ONLY goes to the main closest ski lift and ONLY as a drop off service there is NO collection service to return to the hotel, that is a big mistake in my view as the hotel is a 10 minute walk minimum to the ski lift and if you are in ski-boots carrying skis, that is not great. Over
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