โรงแรมใกล้กับ Quad Fan Zarzis, Zarzis

I recently stayed at Lella Meriam hotel in, zarzis Tunisia, which claims a four-star rating. While the staff were welcoming and the reception was commendable, my experience was far from a four-star standard. 1- Water Leaks: During a rainfall, water seeped into my room and the corridors, despite the balcony being securely closed. It took the hotel staff two hours to address this issue. 2- Air Conditioning: The room’s air conditioning was dysfunctional, resulting in unbearably warm nights as well as my son of 8 years old and I could not leave the window of the room and the door of the balcony opened because of mosquitoes and road noise despite the temperature is around 35 . 3- Safety Concerns: I observed electrical wires and power boxes exposed in the hotel corridors, which poses a significant safety hazard, especially for children. 4- Swimming Pool: The pool water was not maintained, and my son experienced eye irritation after swimming . I was informed by staff that they keep adding chloride Without changing the water . . 5- Staff Issues: I noted a general sense of dissatisfaction among the staff, possibly due to delayed salaries. 6- Entertainment: The entertainment programs lacked variety and were repetitive. 7- Cleanliness & Maintenance: The corridors were not kept clean, and there was a noticeable lack of maintenance in the rooms. Thus, I have photographic evidence of these issues. Considering the numerous problems I encountered, I believe the hotel should provide compensation for not living up to its claimed standard.

Everything was perfect, we really enjoyed the holiday in Zephir hotel & spa. Animations was very good, we didn’t know how our day went. Every evening we enjoyed the night shows and dancing. The resort is very nice, room and swimmimg pools were clean. The food could be better, but it was ok. Thank you all for everything!

Overall good experience, initially we were surprised by the appearance of the room, it was different from the photo we saw in the Agency offer and the food served, but then we understood that it is basically one of the best accommodation units in the hotel, we had a suite with a sea view - I must say that we finally appreciated the view of the sea, the space of the accommodation unit and room style in European countries. The quality and variety of food also differs, but again it's a different culture and customs, you get used to it, if you choose a 4-star hotel or more, you should be satisfied and find food that you eat with relish. An entertainment was provided every day and during the day, in the evening there were short dance slots when animators invited guests to the dance floor. the only comment I would have is that sometimes they were a little intensive in persuasion, but otherwise satisfaction. Room cleaning-every day they tidied up nicely, made the bed, changed the towels and decorated the bed with the clothes we left on the beds. The cleaners were always smiling, helpful if you asked for new towels and always greeted us. The beach was nice, quiet and right behind the hotel. Only the sunbeds would need to be replaced, both by the sea and by the pool, they are worn out. I recommend a mat for those who don't like it. The male staff here are very attentive, helpful and smiling towards the women, but if you don't want too much attention, I recommend smiling at them sparingly and not flirting. Anyway, women have friendly attention, especially if they are unaccompanied. As for the guests, the hotel accommodated mainly French clientele, about 80%, so if you don't want to be in the company of Czechs, this is a good choice. Also, I recommend not to forget to get ready to give tips. The staff appreciate it and they deserve it.

Hello, some good and bad feedback to mention for this Resort. Generally, the hotel looks nice from the outside and the gardens are lovely and well kept. The downside is that the rooms aren't 4* value, the first room we were allocated: the shower didn't work, the AC was falling to pieces from the wall and of course they gave us the room near the rather loud sound system (not all day) but in the evening the music was on until 12:30. Also, the TV and wifi didn't work in the room, but you don't really need TV&wifi on holiday, I agree! If you arrive in Djerba airport, you need to be aware that the coach journey isn't 30minutes as advertise by the agency. It is a full 60 to 90mins journey to get there depending on how busy the drop off list is and the season of travelling. The food was good and the staff absolutely lovely! The reception team (and Director I believe) helped us to find a better and quieter room. However, the state of the room was still basic and below 4*. But at least everything worked properly. The rooms need a good refurbishment. Overall, the location of the Resort is great and the view stunning. I do understand that COVID had a very negative impact on the Hotel Industry worldwide, but is it a valuable reason to let a hotel deteriorating this way? This review is aimed to be forwarded somehow to the owner of the resort group. Kind regards