Clean and spacious room. Staff are friendly and helpful. Breakfast variety a bit limited. Lunch and dinner menu are fine and affordable. For the price we paid for a family of 4, it’s worth it.
แปล
Siaw Hua
Pastoral Cozy Tatami Double Bed Room
เข้าพักเมื่อ ม.ค. 2024
ครอบครัว
38 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 27 ก.พ. 2024
As the resort is fairly big, the walk to have our breakfast is pretty far! It will be convenient to have the buggy to transport guests from the villa to the dining area. The view of the rice terrace can be seen from the hotel.
Really enjoyed our time at the Clouds & Terraces hotel. Beautiful scenery, very friendly service.
The hotel staff and the manager went out of their way to arrange our transport for the onward journey.
When we left they gave us a present. Very nice gesture!
This was my third trip to Yuanyang rice terraces to watch the harvest, that I am fascinated by, during harvest season My previous trips I stayed at OneNess Resort (1/2 mile from Cloud). Both are great. Oneness is newer but Clouds has a vintage personality that is hard to beat. When I arrived, I was disappointed that there was no regular chains or small desk or table to sit at to work on computer and organize the daily videos that I captured. I just mentioned this to the manager and I went out to explore the area. When I returned, he had brought a table and chair to my room and placed them on the rooms terrace. The people here are so friendly and I personally take service and friendliness of the staff at the top of my list, Two of the young girls (sorry for the phrasing but I man 78 and we always used to use that terms as a compliment) tracked me down to invent me to come to the reception area and they would make me coffee. I was heading out so they quickly went back to the main reception and then returned to give me several “brew in you room” coffee pods. Fabulous location, fabulous people.. I’ll be back - God willing.
แปล
คำตอบจากที่พัก: Dear international friend, it's a great pleasure to meet you. Meeting personalized service needs is one of our hotel's service concepts. Therefore, if you have any problems after staying at the hotel, you must report them to the hotel. The hotel will do its best to help you solve them. We believe that only if the customer is satisfied with this business is truly good. Finally, I wish you (an American friend, 78 years old) good health and take care of your health.
JAMES ALEXANDER
Pastoral Comfort Double Bed Room
เข้าพักเมื่อ ม.ค. 2023
คนเดียว
24 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 6 ก.พ. 2023
EXCEPTIONAL. I’ve been solo traveling for 6 weeks now and this is the best hotel I’ve stayed at in any city or town. Truly stunning location, very very well designed hotel, and lovely underfloor heating. Best breakfast I’ve had outside of luxury hotels, great hiking nearby. Really loved my stay - kind of regret I didn’t stay any longer. Very little food around Yuanyang rice paddies, but the hotel has a good restaurant on site.
What a lovely quiet place with very supportive and super friendly staff
แปล
คำตอบจากที่พัก: Thank you very much for your full support. In fact, the tatami king bed room is one of the worst room types in our hotel, with a sloping roof that may not be suitable for everyone to stay in. Guests who want to experience a special check-in experience can choose this room type, but those who require high accommodation conditions are not recommended to choose this room type. Of course, the facilities inside are available, and all hotel staff are from local ethnic minorities, Feeling the warmth, simplicity, and pure friendliness of ethnic minorities is also a characteristic of our hotel. Once ag
ผู้เข้าพัก
Pastoral Cozy Tatami Double Bed Room
เข้าพักเมื่อ ธ.ค. 2022
หวานกับคู่รัก
15 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 22 ม.ค. 2023
This hotel is right in the terraces with lots of hiking trails nearby. The staff were very helpful with everything. Room was clean and comfortable. Food at the restaurant was excellent. A wonderful experience!