คำตอบจากที่พัก: Dear valued guest, Greetings! Thank you for choosing to stay at Yamagata Kaku Hotel & SPA and for taking the time to share your valuable feedback with us. At Yamagata Kaku, we highly prioritize the experience of each and every guest, and your feedback serves as our greatest motivation to continuously improve our service quality. We are committed to enhancing both our hardware and software services, and we look forward to welcoming you back to Yamagata Kaku, where we hope you'll have an even more delightful experience. Best wishes for continued prosperity, Yamagata Kaku Hotel & SPA
คำตอบจากที่พัก: Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.
Great stay! Cozy room with two double beds and nice design. Loved the in-room hot spring and the shared bath—both well maintained. Breakfast was good too.
Staff were friendly and thoughtful. Really appreciate them waiving the fee when we accidentally kept the room key card, very kind!
Would definitely stay again in future!👍
入住山形閣温泉酒店體驗很好。房間舒適,浴室有泡湯池,還有小陽台。大眾湯屋設備齊全,客服貼心提醒泡湯後要補水。拖鞋好穿且可帶走。最感謝的是,退房後不小心帶走房卡,主動告知後,客服免收工本費,非常感謝這份寬容。下次去宜蘭一定會再考慮入住,也誠摯推薦給大家。
แปล
6/14
คำตอบจากที่พัก: Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.
ผู้เข้าพัก
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ มี.ค. 2026
ครอบครัว
5 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 13 เม.ย. 2026
Lovely hotel with awesome staff. The craft class was a highlight for my family and you cannot spot a fault on its service. Quiet with no tours which is important for a relaxing holiday
แปล
คำตอบจากที่พัก: Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.
ผู้เข้าพัก
ห้องสแตนดาร์ด เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ส.ค. 2026
คู่รัก
11 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 2 ต.ค. 2026
Nice location. Accessible to public transportation. Hotel staff were courteous and accommodating. Good food. Room was spacious and comfortable.
แปล
คำตอบจากที่พัก: Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.
ผู้ใช้ไม่ระบุชื่อ
ห้องสแตนดาร์ด เตียงแฝด
เข้าพักเมื่อ ก.ค. 2026
คู่รัก
21 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 6 ส.ค. 2026
Great hotel and highly recommended. Decent size room and friendly staff. The location is very close to the train station and the room has its own private bath. Will definitely come back again. The breakfast is set menu
The hotel staff at breakfast are friendly and helpful. You can select from a menu for hotel breakfast and you can also go to the buffet breakfast. You can enjoy the hot spring bath in your room or in the big public bath in the hotel.
แปล
คำตอบจากที่พัก: Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.
TT69
ห้องสแตนดาร์ด เตียงแฝด
เข้าพักเมื่อ มิ.ย. 2026
ครอบครัว
7 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 19 ก.ค. 2026
It’s a decent place and the service is pretty good. However, for the price, I can’t say it’s good value for money. The breakfast is mediocre. The service staff are very polite and helpful except for one male front desk staff.
Absolutely a must stay hotel. Clean and comfortable. The only downside would be the breakfast. Although you have multiple choices of set meal, only Japaneses style is tasty and delicious.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for your kind recommendation and for taking the time to share your feedback. We are pleased to hear that you found our hotel clean, comfortable, and enjoyable overall.Regarding breakfast, we regret that some of the set meal options did not meet your expectations, and we are glad to know that the Japanese-style breakfast was to your liking. Your feedback has been shared with our culinary team as we continue to review and improve the quality and variety of our breakfast offerings.Thank you again for your valuable comments, and we hope to have the opportunity to welcome you back in the future.