Excellent hotel service wise. The staff is super friendly and courteous. Best staff I have encountered so far in china, right from cleaning staff to front desk, very cheerful and helpful.
During check-in was immediately served water and while checking out even received a small gift. The staff personally sees off the guest to the taxi. 👍👍👍
The rooms are well equipped and comfortable for an overnight trip. Breakfast spread was standard and the food was very fresh and served hot.
The roof top restaurant has a great view.
We were there 2 nights for business trip, the hotel front desk were amazing really they are great,also all staff they were very polite and kindness, the room clneas ,amenities, all things were good.we arrived late about 10 PM and they prepared to us a delicious noodles, also our ticket was 4 o'clock and we were tired the hotel let us be there till 3 pm instead of 12.
We recommend this hotel to every one they are wonderful
I really appreciate to Freya and Loopy. They offered the best service for us. I really hope that I have a chance again to stay in this hotel. It's a fantastic and unforgettable hotel in my heart. Thank U!
Superb service. The hotel staff are friendly and provides helpful recommendations. They even arranged for free Yangzhou east station drop off. Will definitely stay here again.
What a beautiful hotel. 5 star staff service.
Definitely recommend! Our room was cute. We enjoyed our stay.
แปล
คำตอบจากที่พัก: Thank you very much for your support, I hope you can get the warmth of home every time you come to Mercure Yangzhou East high-speed Railway Station.
ผู้เข้าพัก
ห้องสแตนดาร์ด เตียงควีน
เข้าพักเมื่อ 2023年12月
หวานกับคู่รัก
5 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 2023年12月3日
The hotel room is very clean and cosy to stay. The location is also very convenient to travel around. The staffs especially Ms.Yue, Ms.Tong and the team are very warm, friendly and helpful. They even go extra miles of helping us in transport arrangement to the Train station and place of interest. Will come back and recommend friend to this hotel.
แปล
คำตอบจากที่พัก: My guest, you finally appeared. It's great~Thank you for your praise and affirmation. I am very satisfied to see you happy and the little beauties have become so happy~I look forward to your next visit ~
Murray Family
ห้องแฟมิลี่
เข้าพักเมื่อ 2023年6月
ครอบครัว
21 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 2023年6月25日
During our recent trip to Yangzhou, we had the pleasure of staying at the Ramada Encore by Wyndham Yangzhoudong Railway Station. This hotel's close proximity to the railway station made it an ideal choice for us, as we wanted a convenient and comfortable stay.
Upon our arrival, we were immediately greeted by a gentleman who kindly offered to assist us with our luggage. This small gesture set the tone for the exceptional service we received throughout our stay. The staff members at the hotel were incredibly friendly and went out of their way to make us feel at home.
To our delight, our two children were surprised with adorable teddy bears as welcome gifts. It was such a sweet and thoughtful gesture that instantly made them feel special. The check-in process was swift and efficient, allowing us to settle into our room without any hassle.
Speaking of the room, it was clean, fresh, and well-maintained. We were traveling with our two children, and the hotel had already prepared a cot for our daughter, ensuring that everyone had a comfortable place to rest. The room was equipped with a variety of drinks and plenty of water, which was much appreciated after a long journey. The internet connection was excellent, allowing us to stay connected with loved ones.
Throughout our time at the Ramada Encore, what stood out the most was the exceptional friendliness of the staff members. They always greeted us with warm smiles and were genuinely interested in making our stay memorable. Their attentiveness and professionalism truly made a positive impact on our experience.
Overall, we thoroughly enjoyed our stay at the Ramada Encore by Wyndham Yangzhoudong Railway Station. The hotel's convenient location, coupled with the friendly staff and comfortable room, made it a standout choice for us. Without a doubt, we would eagerly choose to stay at this hotel again on our next visit to Yangzhou.
Nice hotel, staff really friendly and accommodating even though they knew no English. Fancy room with a projector, fancy toilet and a Dyson hairdryer 😁
แปล
คำตอบจากที่พัก: Dear, thank you for your five-star praise and recognition of your colleagues' service. We are very honored. Your praise is the driving force of our continuous efforts. We are willing to do our best to serve every guest and look forward to your next visit.