The location is great, but one should reserve a room with a view to the main square. Breakfast was great for western standards in Ch. Taxis easy to fetch. We would go there again if needed.
The rooms are very big and spacious! Really helps one feel relaxed.
The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms.
The rest of our stay was great.
The location is pretty good with a lot of halal eating options nearby.
Very nice hotel. Large clean and modern rooms. Comfortable bed. Room was a little warm so kept the window open all night and the heater off. Close to restaurants. Felt well taken care of. Would stay there again.
แปล
คำตอบจากที่พัก: Dear guests,thank you very much for your favor and love for our hotel ! Your words so warm,As always, we will adhere to the service attitude of heart and effort. We look forward to your next visit ! I sincerely wish you a happy life and a happy family...
ผู้ใช้ไม่ระบุชื่อ
ห้องดีลักซ์ (2 เตียง)
เข้าพักเมื่อ ส.ค. 2023
คู่รัก
52 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 2 ต.ค. 2023
Excellent hotel - best place to stay while in Xining. Highly recommended.
我要如實地評價一下這家酒店,這不是我第一住這家酒店,作為西寧排名前幾的五星級酒店,我對酒店的服務實在是不敢恭維。首先,我入住期間要求房間的小瓶沐浴露多放兩瓶給我,然後酒店的操作是,除了正常的一套,又多了給了我一套?Excuse me ?我寫在這裡是因為,酒店前台還曾致電跟我確認我這個事項,所以,是我表達不夠清楚?其次,今天起來的不算很晚,大概九點二十分的時候到餐廳用早餐,結果9:52分的時候,一位服務員過來提醒馬上收餐,要儘快去拿取食物,我覺得也是出於好意,但是,該名服務員全程板著臉,跟我欠她幾百萬的感覺一樣,純屬是為了服務而服務,比我昨晚去吃飯的小店的服務員的態度都沒有,還是五星級酒店。最後,酒店附近早上六點鐘就在放鞭炮?嚴重影響休息(這也是我為什麼能起來吃早餐的原因)。