สปริงฮิลล์สวีทส์ บายแมริออท เวสต์ปาล์มบีช

Nice property decent breakfast l, front desk girl was amazing.

Need to improve smell, amenity and service They dont give free amenity, slipper and water, you need to provide this item for yourself

Not bad

我們飛機晚點再加租車不順利，非常晚才到達酒店（凌晨1-2點），酒店居然偷偷把我的雙床房給了其他人！衹給了我一個queen size單床房，還説其他房間全滿了，可是我明明已經付了雙床房的錢！並且給我們的那個房間黴味非常大，我跟他們argue了好久，他們最後又不知道從哪給我“找到”一個雙床，滿嘴謊話的前台，貓膩過多！樓非常老舊，google評分不知道怎麼刷到這麼高的，避雷！

stay. We have been loyal Marriott Bonvoy members for many years and recently stayed at one of your properties for seven days. Unfortunately, this experience fell well below the standards we have come to expect. The overall condition of the property was not well maintained. The towels, though freshly provided each day, had a persistent and unpleasant odor. The guest room itself was in poor condition—the carpet was heavily soiled with visible stains and grime, and the bathtub showed significant discoloration and buildup. Additionally, several aspects of the room’s cleanliness were concerning. The lamp shades were visibly dirty with noticeable water stains. The telephone appeared unsanitary, with dust and food debris present. The sofa had visible hair on it, and most concerning, there was hair on the bed linens where my son was expected to sleep. Given the reputation of SpringHill Suites by Marriott, this experience was both surprising and disappointing. Having spent over $1,500 on this stay, we expected a much higher standard of cleanliness and care. Unfortunately, this stay did not meet those expectations. Please have someone respond with adequate explanation.

Room was very clean and very roomy. Staff was excellent and so friendly. I would definitely stay here again.

Staff were nice and helpful . Location is convenient and close to many important places. Need to be more clean, dining area chairs are dirty. Breakfast could improve not a lot of choices … pillows also are not good

The room had a damp smell The sink did not run hot water I prefer a full shower space, not a tub and shower dip There were stains on the couch do I refused to sit there

The hotel looked beautiful from the outside, but the inside seemed very dated. The repairs that had been done in the room that I was staying in looks absolutely awful. There was mismatch paint in the room and half of the ceiling tiles were damaged removed and repaired badly in the restroom. The whole hotel had an awful smell to it as well, I think it's just not been cleaned very well? Don't get me wrong my room was very clean, but very dated. I paid about $175 for a night, I probably could have gotten away nicer hotel for the same price range.