Was unable to get into the hotel for over an hour. Apparently they close the lobby at 6 pm. That important information was not on the reservation site so I didn’t know. The phone number does not work from American phones. TripAdvisor has been no help. There are cars in the parking lot but I have nowhere to go. Paid for a room, in advance, but am not able to access it. Frustrated beyond belief. A guest that pulled in while I was sitting in my car, upset, with an Australian phone was able to call the number and someone answered and gave me a code to retrieve the key. Avoid this place unless you can check in between 2 and 6 pm. No employees outside of that window. In the positive side, the room is clean.
Our room was quite spacious and bed was comfortable. After reading through other reviews I see that the water temperature hasn't been addressed, it is hard to regulate and much hotter than it is supposed to be, this is a hazard for children. Our room was above the industrial laundry which is an eye sore and filthy, as you head up the stairs there are sheets on the ground under a dirty table that appear to have been there for quite some time, if this area looks like this I'm glad I didn't look too hard around our room!
Check in was so easy and the receptionist was lovely!
We found the property map great and located our room easily. My son loved the complimentary snack box!!!
Unit was basic but very comfortable. Park facilities were great, kids/games room was a hit with my son, as was the pool! Was a shame the playground was no longer there, but having the Lake Pertobe Adventure Park so close made up for this. Only negative was Unit 70 the outside light is located too close to the flyscreen door and bangs every time you open it, making it rather difficult to get large items in the door as your car is parked very close to the doorway also.
nice comfortable bed and clean room, great views, the advertised laundry facility in every room wasn't there, there was a cupboard in the wardrobe but the door was locked and a shelf was in front of it so I assume that was once the laundry. The carpet outside the lift on the fourth floor where we were was ripped and threadbare. The place needs a bit of an overhaul, outside the doors to the rear carpark there were tiles lifting and broken. Made the place look shabby. The staff were pretty friendly and the restaurant food was excellent. It was a 2 minute walk to the hot springs and spa so that was great we took advantage of that. I would probably stay again as the location was good but I hope next time to see it in better shape.
Quick stop while driving the Great Ocean Road. Beds were unbelievably comfortable, rooms were clean and the staff was so friendly. I only wish we had more time to explore the spa options.
Location, location! Wow what a gem of a hotel in the heart of Warrnambool. The hosts couldn’t do enough for you & the room was spotless and comfortable. The hotel was set back from the highway so very quiet of a night time to sleep. The after hours checkin went smoothly & it was a short walk to restaurants, the Main Street & supermarket. I am a travel agent and would highly recommend this hotel for your next stay in Warrnambool. It’s a great little 3 star hotel and reasonably priced.Thanks Marty and Steve we will be back !
A standard motel, great for a stopover. Perfectly clean and electric blankets were supplied which was a huge plus as the room was freezing when we arrived. A kitchenette in the room which was brilliant, the only negative was how thin the walls are as you could hear everything going on in the room next door
ดีมาก
50 รีวิว
4.3/5
ราคาเริ่มต้น
฿ 3,305
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่ใกล้กับ Warrnambool Train Station
Booked pet friendly accommodation which was excellent. Felt clean and amenities were awesome - everything supplied with extras. Bathroom was very big and very clean. Bed was comfortable. Great BBQ & games area. Owners were very friendly and accommodating. Would definitely book again. Great spot and ultra peaceful.
Had the pleasure of an overnight stay over the weekend. We were greeted by friendly reception and given keys to our room. Room 103 was very comfortable, clean, a modern bathroom and with complimentary toiletries. The location was excellent and parking easy on site. Was pleasantly surprised about how really comfortable our room would be. Would we return? Yes definitely.