The Westin Shimei Bay Resort

Nice place for surfing with a lot of surfing schools around! The spa offers professional massages. Maybe a lack of western food at the buffet! Unfortunately can’t swim in the private beach of the hotel but it’s a very beautiful area to stay in.

Nice hotel w massive breakfast selections, butler Cara was friendly and helpful!

My ocean view room was good sized and very clean. The frosted glass between the shower and the bedroom was a little weird, because you could make out someone else's body shape behind it. Breakfast buffet had a lot of variety, although the quality of cooked food was just okay. Clientele is almost entirely Chinese, and this is reflected in the 2 main restaurants being Chinese cuisine, and hotel notices being in Chinese without English. We tried both restaurants - Features is way more accomplished than Five Senses, and their service was also better. The two identical gyms are spacious and the equipment felt new. Staff tries to please, although the training and quality is not at international 5-star level. I wish the butler and front desk were more knowledgeable about activities and restaurants in the vicinity. Shimei beach in the Hainan winter is perfect for lounging around in, and for surfing. Signs everywhere warning about undercurrents, and consequently no one swims in the sea.

The resort is really beautiful, and because the compound is big, you don’t feel like there’s a lot of people. One drawback is if you’re flying to Sanya airport you need to take a 1.5 hour taxi ride to the resort. What’s worse is the route going from hotel back to airport is blocked because of roadworks which means we had to find alternative transportation otherwise it would take double the time. I wish the hotel had mentioned this when we booked, it really inconvenience us a lot as we were travelling with family. I only realised this the day before leaving the hotel and only then I decided to change to high speed rail. Overall if I ever come back to Sanya, I would come back to this resort, but maybe without kids the next time!

It was a very good experience, though it was cut short due to unforeseeable events, Cara Xu’s (小许管家）service was one of the highlights that we will remember. The excellent service would be our reason to recommend this hotel. 非常感谢 Cara 许，您的服务令人惊艳，下次再见！

There was no body wash when we first arrived the room. There was mosquitoes and insects inside the outdoor pool, looked like it wasn’t being filtered. Hotel location was very inconvenient, not much food around. Couldn’t swim at the beach because of “under current”. We were treated to coconut water when we arrived because it was late in the day. But the coconuts smelled funny like expired. Hotel staff was nice.