โรงแรมใกล้ Tiergehegeในเวียนนา

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

เป็นประสบการณ์ที่ดีมาก มีผู้หญิงที่แผนกต้อนรับก็ให้การต้อนรับดีมาก ใกล้สถานีรถไฟ และไป Golden Hall ได้อย่างสะดวก ห้องพักสะอาด สว่างสดใส และมีเตียงโซฟาแยกเป็นสัดส่วน ผู้หญิงที่แผนกต้อนรับบอกเราว่าจะหาร้านอาหารจีนได้ที่ไหน ซื้อเสื้อผ้าได้ที่ไหน และขึ้นรถไฟใต้ดินสายไหน

โรงแรมอยู่ติดกับสถานีรถไฟหลัก รู้สึกดีที่ได้มาพักที่นี่หลายครั้ง ถึงแม้จะเปลี่ยนกลุ่มพนักงาน แต่ทัศนคติในการบริการก็ยังเหมือนเดิม พอไปถึงโรงแรมแป๊บเดียวก็พบว่า วันยังเช็คอินเช้าอยู่แต่งานพนักงานยังให้เราเข้าห้องและคนมาหลายระลอกพร้อมๆกันก็ให้เราเข้าทั้งหมด ครั้งหนึ่งผมเคยเจอโรงแรมที่ได้ดาวสูงกว่านั้นแต่มันขอให้ผมรอถึงบ่าย 3 โมงจึงจะเช็คอินตอนบ่าย 2 โมง อัตราว่างของโรงแรมวันนั้นอยู่ที่ 80% ดังนั้นการบริการจึงไม่เกี่ยวข้องกับการให้คะแนนดาวของโรงแรม สิ่งอำนวยความสะดวกในโรงแรมโดยทั่วไปตอบสนองความต้องการมีซูเปอร์มาร์เก็ตและร้านอาหารทุกประเภทใกล้โรงแรมซึ่งสะดวกมาก

ตั้งอยู่ใกล้กับย่านที่อยู่อาศัย ดังนั้นจึงรู้สึกเหมือนอยู่ไกลจากใจกลางเมืองเล็กน้อย แต่คุณสามารถไปยัง St. Stephen's Cathedral ได้ในเวลาประมาณ 20 นาทีโดยรถรางหรือรถบัส! มีน้ำดื่มบรรจุขวดให้ทุกวัน และอาหารเช้าก็เพียงพอ ในห้องมีตู้เย็นให้ใส่อาหารได้! จะมีการมอบคีย์การ์ดห้องเก็บสัมภาระเมื่อจัดเก็บสัมภาระก่อนเช็คอินหรือหลังเช็คเอาต์ แต่เนื่องจากเป็นพื้นที่ส่วนกลางจึงต้องคืนคีย์การ์ดทันที พวกเขายังให้ช็อคโกแลตแก่คุณเมื่อเช็คเอาท์

Мы проживали 6 ночей. Плюсы: - отличное расположение, близко к Бельведеру и Старому городу; - просторный номер; - тихо. Минусы: - чтобы нас заселить пораньше на 2 часа, с нас взяли 50 евро без чека и заселили в номер с видом во внутренний двор (прямо в стены с окнами). Когда мы попросили заменить номер, с нами вызывающе общались и вернули 50 евро. Забыла сказать, что в момент заселения к нам подбежал портье, видимо, тоже надеялся на доп. заработок. Позднее мы заселились в другой номер. За это нам спустя день положили 1 яблоко, 3 трюфеля и бутылку воды, как комплимент, учитывая, что впечатление было уже вторые сутки испорчено - просто удивительно; - на следующий день к нам утром стучали (пока мы не открыли) с предложением завтрака; - на третий день в 9.30 утра нашу дверь открыли и сказали, что уборку тогда начнут позже. Я позвонила ресепшн, мне ответили, что такого? С тех пор постоянно вешали табличку; - в холодильник в номере, где мы хранили продукты, поставили бутылку из мини-бара. Насколько это этично, решать вам; - в один из дней мы вышли до часу дня из номера, табличку повернули на уборку. Вернувшись вечером, увидели, что нашу табличку повернули в обратную сторону и прикрепили еще одну, что не смогли убрать номер, так как нам не нужна была уборка; - однажды сменили одно большое полотенце из двух, чай/кофе положили всего раз за все время; - мусорные бачки в номере без одноразовых пакетов, нам показалось это негигиеничным.

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

Pillows were too soft but as I went solo I used both of themGenerally this was a good stay as my room was a decent size clean and almost instant hot water one gripe is that they should supply a free bottle of water for the first day They do supply one in the mini bar but is more than 3.50 Euro Lidle 3 minute walk away is 27cents there was a problem with the key card entry system for the 3 out of the 4 days I stayed, the reception staff had to come and open the door every time you wanted to go to your room. The management would not let anyone check in before 3pm and without the key cards the queues were very long at reception even though the staff were super friendly it was very annoying as at times I had to wait 15 to 20 minutes to go in my room. While the cards were in operative they should have let people check in as they arrived subject to room availability as it would have eased the congestion They did offer 1 drink for the 3 days of trouble The breakfast was decent and with good spread Shame the management did not put an extra staff for the period the key was not working, otherwise it was a good hotel to stay in

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.