คำตอบจากที่พัก: Thank you for giving us such a great feedback. We’re glad you found the room good value, well-equipped, and in a convenient location.We sincerely apologize for the delay at check-in and the difficulty reaching our team via the app. We hope to have the chance to provide you with a smoother experience next time.Your Adina Team
คำตอบจากที่พัก: Dear 와니코코,Thank you for sharing your feedback with us. We are sorry to hear that your recent stay did not meet expectations, especially given your familiarity with Adina properties.What you describe is not reflective of the standards we strive to uphold at Adina Serviced Apartments. Our team is dedicated to providing a clean, comfortable environment for every guest, and we regret that this was not your experience.Please be assured that your feedback has been shared with our housekeeping team for review and improvement. We appreciate you taking the time to let us know and hope for the opportunity to better demonstrate our commitment to excellent service on a future visit.Kind regards, Adina Serviced Apartments
คำตอบจากที่พัก: Thank you for sharing your impressions of your recent stay at Adina Serviced Apartments. We are pleased to know you found our location convenient and the room suitably spacious.Regarding the kitchen, all our serviced apartments are equipped with the basic utensils needed for everyday cooking, including pots, pans, plates, and cutlery. For guests who wish to enjoy a wider variety of cooking options or multiple pots, we offer an additional kitchen box for €25.We regret that the hot water caused inconvenience during your stay. Please be assured that hot water is available at all times, and should you encounter any issue during a future stay, our 24-hour reception team is always ready to assist immediately.We appreciate your comments and hope to welcome you back for another comfortable stay.Kind regards, Adina Serviced Apartments