The hotel is basic but serves the need if you only want a place to sleep over. All services are done online (which is awesome!). The instructions for entering the hotel and room can be quite frustrating and you need to pay careful attention to the steps. The room was clean and exactly what I expected. Sad to say that only German stations were available on the TV. All international stations had no signal. The parking area in front of the hotel is, unfortunately, a gathering place for “hotrod youngsters” on a Sunday evening. That means BMW’s revving, loud music en shouting. This eventually stopped but don’t expect an early night. Overall a good experience if you want a sleep and go scenario.
One particular night staff member should not be working in hospitality. A personality where growing fury is the response to a guests confidence or a request for a receipt that he couldn't fine. Extreme views that personally I would recommend having him put on the country watch list. A made a clear request for housekeeping and even communicated this with the general manager in person for NO HOUSEKEEPING. This was met with a room cleaned by housekeeping. And after the house keeping manager tried my door without an invitation and I told her the door sign clearly refers to no disturbance, and then while I am talking downstairs to the general manager she or someone is busy reaching under my pillow and provokingly has refolded my long johns and then put them on the TOP of my pillow to say. I have been here, I am not happy. General manager refuses to give me a refund after offering a breakfast for the housekeeping manager trying my door with a no housekeeping sign on. I was told there was a 'misunderstanding'. A decision that grants housekeeping to do what they want without repercussion. The attitude is 'we don't care'. If he really cared he would have immediately said 'Correct, unsatisfactory, you clearly said you did not want housekeeping and they have gone and done it anyway. Any reasonable person would deduce this is a two fingers to you. Or something like that.” Only twenty years ago we paid at the end of the stay. I certainly would not have paid for one night if I had the choice to pay at the end. Back then there were hardly any issues. Hotels were waiting for your payment. Female front staff member also did the, you want this, oh you mean that, you mean that with cream, oh you mean a new this, with that and this as well but not that and forget the other. So sad. And an unnerving creepy amount of ong term stayers. From my experience, hotels where there are no corridor cameras and many agency staff and long term stayers there is an increase in likelihood of hacking. I have found out it is easier than it seems to get hacked. Use your phone for calls and internet if you can outside the grounds of hotels and look out for strange setting changes and a black small dot on your icon bar. It means someone is currently accessing your location and the rest. Twice I went into the corridor from my room and twice a nearby door quickly closes. Coincidence or something more. The feeling of the place is ”something not good is about to happen soon”.
Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!
Always a good stay. Sometimes, during the night a little bit noisy, but is nothing. Next to the city centre, next to a shopping center, next to good restaurants, free parking in a garage and in the street... What else :)
The NH Oberhausen hotel is in the city’s historic center. Guests can walk to the main train station in just five minutes and the tram line 112 stop is right outside the hotel. These will give you access to the city’s top attractions, such as Legoland, Sea Life Oberhausen, and CentrO, Germany’s largest shopping mall. NH Oberhausen has 172 stylish and bright rooms. Each comes equipped with air-conditioning, Sky TV, and free Wi-Fi. There is also a large desk in every room in case you need to get some work done. Our 6th-floor rooms offer stunning views across the city. Start your day off with a wonderful breakfast which is served buffet-style in the hotel restaurant. There is a variety of options available including cold cuts, cheeses, breads, pastries, jams, yogurts, fruit, and much more. In the afternoons and evenings, the Navarra restaurant offers international and local specialties. Enjoy these in the comfortable cheerful atmosphere of our stylish dining room. For a more casual option and to unwind with a drink, we have a chic contemporary bar. Guests looking to relax and work out can use our gym and sauna. The hotel also has five meetings rooms that can accommodate up to 200 people.