The hotel needs renovation as soon as possible as the rooms are in bad condition. The receptionists needs to be trained to provide a descent service and learn how to communicate with each other because the miscommunication between them created many issues for me during my staying. My room was not cleaned properly before my arrival, i found trash from previous guests and many insects. The food was ok, the beach at the hotel is amazing. The waiters and bar staff were provided good and fast service.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ต.ค. 2023
ครอบครัว
3 รีวิว
7.0/10
โพสต์เมื่อ 2 ธ.ค. 2023
The staff were friendly, but the hotel is too old and not well maintained. Very limited choices for foods; at El Bamboo and El Bistro also very limited, no shrimp, fish, prawns. The fruits at the buffet restaurant are always fresh and tasty, love guava and papaya!
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2024
คู่รัก
1 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 23 มี.ค. 2024
The staff were excellent, food was fine, pool was pristine and the beach was spectacular
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มี.ค. 2024
เดินทางกับเพื่อน
1 รีวิว
7.0/10
โพสต์เมื่อ 10 พ.ค. 2024
Samen met een vriendin weekje hier geweest. Erg oud hotel. Ze zijn wel begonnen met opknappen vanwege een nieuwe eigenaar. Eten was prima, maar erg weinig variatie, dat kan echt veel beter. Hygiene was erg slecht kamers waren niet goed schoon enorm veel muggen in de kamer en badkamer. Verwacht er niet al te veel van! Verder is Cuba natuurlijk wel prachtig en de locatie is fijn direct aan het strand. Personeel doet hun best.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2024
คู่รัก
1 รีวิว
4.0/10
โพสต์เมื่อ 12 มี.ค. 2024
Comida muito ruim , na maioria dos dias não estava fresca , e fui cobrado por uma toalha que não perdi meu taxa absurda , não recomendo o hotel
แปล
ผู้เข้าพัก
เข้าพักเมื่อ เม.ย. 2024
คู่รัก
1 รีวิว
4.0/10
โพสต์เมื่อ 7 มิ.ย. 2024
Hotel bem localizado na primeira linha de praia. O quarto que nos foi atribuìdo era inacreditável: sujo, parecendo desabitado desde há anos, malcheiroso, autoclismo sem funcionar, candeeiros partidos e sem lâmpadas. Pedimos para mudar e só o terceiro quarto nos parecia um pouco menos mau. Para este foi necessário pagar um extra. Ficámos uma noite, mas continuando as condiçòes de higiene a serem inaceitáveis, optámos por mudar para outro hotel, tentando salvar as férias. O Restaurante era igualmente sujo e malcheiroso. Comida muito fraca, em qualidade e confeção. Impossível de comer.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ พ.ย. 2023
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 4 ม.ค. 2024
Curtimos muito as estadias, só sentimos falta de comunicação dos eventos que iriam acontecer (alguns descobríamos na hora) no demais super recomendamos.
แปล
OleT
เข้าพักเมื่อ พ.ย. 2023
เดินทางกับเพื่อน
25 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 24 ธ.ค. 2023
Нормальный отель для Кубы, стоит своих денег. Распрложен в пешей доступности к центру. Питание достаточно однообразное, но вполне неплохо. Персонал приветливый
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ต.ค. 2023
คู่รัก
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 3 ธ.ค. 2023
Personel süper çok güler yüzlü, deniz kumsal harika,fiyat performans oranı iyi,varedero'ya tekrar gidersem yine aynı otelde kalırım.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ต.ค. 2023
ครอบครัว
8 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 25 พ.ย. 2023
Fiyatına göre hizmet iyi idi.Özellikle personeli çok begendim
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
14 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 16 ก.พ. 2024
Bien ubicado
แปล
fromawayomg
เข้าพักเมื่อ มี.ค. 2025
คู่รัก
2.0/10
โพสต์เมื่อ 7 เม.ย. 2025
Food was terrible and the same slop everyday. Elevators didn't work for the first 3 days, we were on the 5th floor. When they said they were working, very sketchy, did not feel safe. Place was extremely dirty, hallways weren't washed in months by the looks of thinks. Staff was ok but nothing special. Alcohol was bare bones, bottom of the barrel rum. Again, food was disgusting.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2025
เดินทางกับเพื่อน
10/10
เลิศมาก
โพสต์เมื่อ 22 ก.พ. 2025
As usual, our trip to Villa Cuba was awesome. The staff are fabulous. The food was good and lots of it. Our maid was excellent. I want to send a special thank you to two people at Public Relations. They are Madelyn and Dania. They made our trip even more enjoyable, if that’s even possible. We love this hotel and have been staying here when we’re in cuba for many, many years. We have no desire to go anywhere else. We can’t wait until April 2025, when we will be back in our glorious second home. We love you all. Until we meet again.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ธ.ค. 2024
อื่นๆ
10/10
เลิศมาก
โพสต์เมื่อ 12 ม.ค. 2025
Great little quiet resort! Everything very close by! The beach is amazing! Staff very friendly! The food was a lot tastier than when I was in Cuba a few years ago. Bottled water no shortage. The maid La Mora went over And beyond to make our stay comfortable. Her creativity put smiles on our face each day we walked in the room and seen her art!! Thank you thank you thank you to all staff We will definitely be back on our next adventure!! Stacie & Mike
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.ค. 2024
อื่นๆ
6.0/10
โพสต์เมื่อ 30 ส.ค. 2024
I would go back in a heartbeat! The beach was perfect and the water was unbelievably warm and swimable, even for small children. The grounds and pool were well-kept and cleaned regularly. The shows were well done and unique (water ballet, magic show, etc.). The AC in the rooms was consistent and kept us nice and cool and I appreciated the mini fridge in the room. Beds were comfortable. They supplied us with a good amount of bottled water in the room. Service was good, but almost no fluent English-speaking workers (this is different from the last 2 times I went to Cuba - 2014 and 2019). There were always shaded lounge chairs available at the beach and it was never crowded. Food is simple and whatever is in season at the time -- I didn't know you could prepare pumpkin that many ways (ha ha). It was very, very peaceful. It still was Cuba, though, so be prepared to manage your expectations. My first impression was "YIKES!" when we got there. There were 7 short power outages on the first day and the room was rustic at best -- dirty grout, dirty shower curtain, broken safe, broken bedside table, etc. Extra pillow in the closet was sour and moldy. Food was a bit of a situation since they almost always ran out of afternoon snacks (leftover sandwiches and pancakes). They ran out of Cola one day. No tea. My son found barbeque bristles in his pasta-- thankfully, he picked them out of his mouth and didn't swallow them. All of the other Canadian travelers we met had the same digestive issues as my family of 4 -- 2 days of frequent visits to the washroom. The positives definitely outweighed the negatives, though. We had a great vacation!!