ผผู้เข้าพักWe had an excellent stay. The property is brand new, everything’s clean and very well maintained. The unit was spacious, modern and neat, all great. Staff were all great, easy communication and willingness to help at anytime. The property also features a gym which we haven’t had time to try but I’m sure it’s lovely. Would def recommend!
While this didn’t impact the quality of our stay, feedback to housekeeping would be to have hangers in the bathroom (not much space to hang towels) and to provide milk and water to guests on arrival. The property does a great job with extending complimentary coffee beans for an experience but with no milk it’s a bit too strong for non-regular coffee drinkers.
TTeck AWe loved this place, very friendly and caring owner and manager who made sure we were taken care of before we moved in and after check out.
The condo is very strategically located in Vancouver, easy access to all areas by public transport or walking. Good view from the condo.
There is a very big oriental supermarket and Costco nearby. Great for grocery shopping; we had everything in the kitchen for home cooked meals too. Chinatown is within walking distance, plenty of food in the area from all international cuisines.
ผผู้เข้าพักWe have a bad experience with St. Regis. We told the front desk to help us to book a big taxi for 4 people to take us to airport in early morning, but the staff didn't mark it properly, when we double checked the 2nd time, the order wasn't there and turned out a small taxi came and they needed to reorder a big one for us.
They mixed up the room charge, it was remarked to pay at the hotel, first time the staff gave us the wrong info that both rooms were already charged to my card. Then the next day, they said it was not charged yet, we told them we paid by different credit cards, but when we checked out, they charged both rooms on my card without my permission. Finally, they cancelled 1 room payment and charge it back to my friend's card. This is very unprofessional and I haven't received my statement yet and not sure if they really cancelled the wrong payment.
DDev_TirthoHad a great stay at the Sandman Hotel in downtown Vancouver! I was pleasantly surprised with a complimentary upgrade to a room with a king-sized bed, which made the stay extra comfortable. The location is absolutely perfect—right in the heart of downtown with easy access to shops, restaurants, and major attractions. It was super convenient to walk around and explore the city.
The staff were friendly, professional, and quick to help with any questions I had. The room was clean, modern, and had everything I needed for a relaxing stay.
The only downside was the $25 per day charge for parking, which I wasn’t expecting. It’s something to keep in mind if you’re bringing a vehicle. That aside, everything else was smooth and enjoyable.
If you’re looking for a centrally located hotel with comfortable rooms and great service, the Sandman is definitely worth considering. I’d happily stay here again!
AAGM03The location was good, not core Downtown.
Staff was pleasant.
Easy check in and check out.
Room was clean, with enough towels and toiletries.
Fridge was empty, no complimentary water - I later realised this is a Vancouver thing.
There is a restaurant by the lobby, where you'll get a 10% discount only if you show your key and you are eating in.
The ambience was good, lovely staff especially YuHi.
The food was amazing, never had mashed potatoes that much before 😂.