คำตอบจากที่พัก: Dear 428hadeng,Thank you for your honest review. We are pleased that you found the room clean and tidy, and we sincerely apologize that some aspects of your stay fell short of your expectations.Your feedback has been shared with our team and we are committed to making the necessary improvements to ensure a better experience for all our guests.We hope to welcome you back soon.Sincerely,The Management TeamPremium Hotel Ulaanbaatar
คำตอบจากที่พัก: Dear Kichrech,Thank you so much for your wonderfully detailed review! It was a true pleasure to read, and we are absolutely delighted that you and your wife had such a memorable stay with us.Knowing that your Deluxe King Room exceeded your expectations, that you enjoyed the city views in the evenings, and that our team made you feel right at home means the world to us. We will be sure to pass your kind words on to our staff and breakfast team — they will be truly encouraged to hear this.We hope Ulaanbaatar left you with great memories, and we look forward to welcoming you both back to Platinum Hotel whenever your travels bring you our way again!Warm regards,The Management TeamPlatinum Hotel Ulaanbaatar
Rom was ok yet just standard.
Nothing special.
Ok for 100usd per night
I stayed 2 niggts and CU was at the 1st floor.
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คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback. We're pleased that you found our surroundings and room cleanliness satisfactory during your stay, and that the on-site convenience store added a practical touch. We note your comments regarding the amenities and service, and we will use this feedback to identify areas for improvement. We hope to have the opportunity to provide a more memorable experience in the future.Sincerely,Management Team | Premium Hotel Ulaanbaatar
ผู้เข้าพัก
ห้องแฟมิลี่สวีท
เข้าพักเมื่อ มิ.ย. 2026
เดินทางกับเพื่อน
6 รีวิว
2.5/10
โพสต์เมื่อ 3 ก.ค. 2026
I just lived in here for one night and it was really terrible. When we came back our room, there was a wooden stick which was supposed on the door was fell and we could not close the door easily. Luckily that our personal belongings were still here, but this was just the start of nightmare.
After a while, we found that the air conditioning system was not working well which the temperature could not be adjusted and kept providing 30C temperature. It was very hot and we requested for changing another room. Although we got another room, we found that the toilet had some weird smell which seems haven’t been cleaned and used for long time. I was really disappointed with this hotel because it was really expensive among the area. I would not book this hotel again.
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คำตอบจากที่พัก: Dear Valued Guest,We sincerely apologise for the experience you described during your recent stay in our Family Suite. The concerns you raised regarding room functionality, climate control, and the condition of your reassigned accommodation fall well short of the standards we hold ourselves to, and we regret the inconvenience this caused.Please be assured that these matters are being addressed urgently with our maintenance and housekeeping teams to prevent recurrence.We appreciate you bringing these matters to our attention and regret that we did not meet your expectations on this occasion.Sincerely,Management Team | Premium Hotel Ulaanbaatar
ผู้เข้าพัก
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ มิ.ย. 2026
ครอบครัว
3 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 1 ส.ค. 2026
Room is larger than expected! Location is near to popular sites such as the National Musuem.
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คำตอบจากที่พัก: Dear Valued Guest,Thank you for your excellent feedback. We are delighted that the spaciousness of the room exceeded your expectations, and that our convenient location near key attractions such as the National Museum enhanced your stay. We are grateful for your outstanding ratings across all categories and look forward to welcoming you back on a future visit.Sincerely,Management Team | Premium Hotel Ulaanbaatar
ผู้เข้าพัก
ห้องเตียงคิงไซส์
เข้าพักเมื่อ ส.ค. 2026
คู่รัก
4 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 1 ต.ค. 2026
Everything was perfect, absolutely loved the hotel, super comfortable and clean, friendly staff.
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ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ ก.ค. 2026
คู่รัก
38 รีวิว
6.0/10
โพสต์เมื่อ 19 ส.ค. 2026
The first room was hot, not better off than the second room changed. Service is basic. At least there is a convenience store inside the building.
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คำตอบจากที่พัก: Dear Valued guest,Thank you for taking the time to share your feedback. We are pleased that the on-site convenience store added some convenience to your stay. We regret, however, that the room temperature was unsatisfactory and that the change of room did not sufficiently resolve the issue, and we apologize that our service did not meet the standard we strive for. Your comments have been noted and will be shared with our team as part of our ongoing efforts to improve guest comfort. We hope for the opportunity to provide you with an improved experience in the future.Sincerely,Management Team | Premium Hotel Ulaanbaatar
ผู้เข้าพัก
ห้องเตียงแฝด
เข้าพักเมื่อ ก.ย. 2026
คู่รัก
1 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 7 ต.ค. 2026
The furnitures are old, but the location and service are perfect!
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ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ ส.ค. 2026
เดินทางคนเดียว
9 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 1 ต.ค. 2026
Convenient location. Nice resto in the building
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Namuka_g
ห้องเตียงคิงไซส์
เข้าพักเมื่อ ส.ค. 2026
คู่รัก
23 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 29 ก.ย. 2026
Bed mattress was comfortable to sleep .
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คำตอบจากที่พัก: Dear Namuka,Thank you so much for your kind words! We're thrilled to hear you had a very good stay with us, and we're especially glad the bed gave you a restful night's sleep. Your comments about our amenities, cleanliness, surroundings, and service mean a lot to our team. We hope to welcome you back to Premium Hotel Ulaanbaatar again soon!Warm regards,Management Team | Premium Hotel Ulaanbaatar
Gira’N
ห้องเตียงคิงไซส์
เข้าพักเมื่อ พ.ย. 2025
เดินทางคนเดียว
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 20 ธ.ค. 2025
The reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious.
Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well.
Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here.
I will definitely choose this hotel again whenever I return.
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คำตอบจากที่พัก: Dear Ukami,Thank you for this incredibly thoughtful review and your perfect 10 rating. Your words truly made our day!We're honored that your experience with us stood out among all the hotels you've visited. Providing genuine hospitality and flexibility is at the heart of what we do, and it's deeply rewarding to know our approach made such a positive difference during your stay.Your recognition of our team's efforts – from reception to all our staff members – means the world to us. We'll be sure everyone reads your kind words.Knowing that you found excellent value along with comfort and attentive service is exactly what we strive for with every guest.We're already looking forward to welcoming you back on your next visit to Ulaanbaatar. Thank you for choosing us!Sincerely,Premium Palace Management team
Dakuipro99
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ ส.ค. 2025
เดินทางกับเพื่อน
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 26 ก.ย. 2025
good service
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คำตอบจากที่พัก: Dear Dakuipro99,Thank you for your perfect 10/10 rating across all categories!We're delighted that you experienced excellent service and found our amenities, cleanliness, surroundings, and service to your complete satisfaction.We look forward to welcoming you back to Premium Hotel Ulaanbaatar!Best regards,Premium Hotel Ulaanbaatar Management Team