The hotel manager William deserves a warm shout out. He went above and beyond to address my concerns. He did an excellent job and was extremely thorough. He not only took care of things for me after I spoke with him about my state and my issue, but also addressed the problem with all the employees, which isn't always the case. I also want to give a shout out to Tamika - the manager of the restaurant, who stepped in to take care of my meal. The waiter was having a hard time getting things done on time and I ended up waiting for while but Tamika jumped right in and definitely saved the day, She’s so gentle but don’t let the gentleness fool you. she’s very very strong but in a very kind way… super professional! I just love this hotel everybody else was super nice to including Whitney in front desk.
Rooms are furnished with above average furnishings. Didn't hear any sound from adjacent rooms. Refrigerator was adequate temperature as well as the freezer. It kept a small container of ice cream frozen. TV's connection has been upgraded in the rooms. Is easy to operate. CC is very easy to turn on/off. Room AC was set to a comfortable setting upon arrival. Amenities were in the room as well as availability to makea hot cup of coffee/ tea (decaf also). Additional items available at the desk, just need to inquire. All staff have been very pleasant and efficient. Adjacent and across street are eating places & a Quiktrip is at their ”front door”. Walked over thru parking lot without having to navigate the traffic on the street. Will definitely be staying again nex week>and in the future anytime needing to stay overnight in Owasso, OK. Ice & drink machine on both floors. Apologies for this review being so lengthy.
ผผู้เข้าพักThe service here was outstanding. This place is quiet and spotless. I was so surprised because I had a bad experience before but the new manager Matthew made all the difference. You really want to give them a try if you ever stayed here before. Excellent amenities. Excellent waiting area. Rooms were spotless. Breakfast was awesome. Waffles, eggs, sausage and gravy and even cereal for the kids. There's a mall across the street and there's a couple of places eating areas very close by as well as Barnes & Noble and how could I forget there's also an indoor pool for the kids.If you traveling to Tulsa near the Woodland Hills Mall area or even if you're not please try this hotel.
Excellent Staff,Good complimentary services such as gym,laundry and breakfast no complaints there.The Rooms are really nice and the bath tubs are huge only thing that could be improved is the Mini-Fridges they turn off automatically sometimes.
I stay here at this location about once or twice a month. Room is always clean. I prefer the accessible rooms as they are closer to the office. Checkout is quick and the hostess coffee cake and microwavable breakfast sandwich are not bad at all!! Sometimes checking in can be on the slower side (depending on who's at the desk), but overall--a decent stay for the money that's why I keep coming back.