It was a really good stay and the accomodation was really clean
แปล
Xavier Mc Creanor
ห้องเตียงแฝด
เข้าพักเมื่อ มิ.ย. 2023
คนเดียว
42 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 25 ก.ย. 2023
Excellent location. In and around the hotel, there are a lot of delicious restaurants. The highway is easily accessible. The bedroom was nice and tidy. Would return to stay there.
แปล
Bernitta
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ พ.ย. 2022
หวานกับคู่รัก
14 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 26 ธ.ค. 2022
The hotel is at a great location..things are easily accessible and it's so clean..the view from the window is also beautiful
แปล
ผู้เข้าพัก
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ พ.ค. 2024
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 ก.ค. 2024
Was great!
แปล
ผู้ใช้ไม่ระบุชื่อ
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ ม.ค. 2024
ทำงาน
5 รีวิว
2.0/5
โพสต์เมื่อ 18 พ.ค. 2024
房間很小,自助種類也少
แปล
ผู้ใช้ไม่ระบุชื่อ
ห้องพักพร้อมเตียงคิงไซส์
เข้าพักเมื่อ ต.ค. 2023
ทำงาน
5 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 ม.ค. 2024
總體的環境不錯的,服務也挺好!
แปล
ผู้เข้าพัก
ห้องเตียงแฝด
เข้าพักเมื่อ มิ.ย. 2023
เดินทางกับเพื่อน
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 25 ก.ค. 2023
環境很好 服務很好
แปล
adeyinkaamole
เข้าพักเมื่อ ต.ค. 2024
เดินทางกับเพื่อน
1.0/5
โพสต์เมื่อ 2 พ.ย. 2024
Your belongings are not safe at this hotel; I celebrated my birthday at Protea Hotel Fire & Ice Menlyn, hoping for a memorable experience, but it turned into a nightmare. My phone was stolen, and the security response was shockingly inadequate. Despite CCTV footage and alerting the hotel management within 2 minutes of the incident, there was no lockdown, no attempt to locate the thief, and no accountability. This lack of security and disregard for guest belongings is deeply disappointing, especially for a loyal customer. I cannot recommend this hotel to anyone who values safety and accountability. I urge Protea Hotels to reassess their security protocols and prioritize guest safety
แปล
คำตอบจากที่พัก: Dear Valued Guest, We are sorry to hear about your experience and take all feedback seriously. Our team strives to provide a safe and comfortable environment for all guests. We’ve been in contact with you directly and offered assistance, including facilitating a police report. We remain committed to resolving this matter in a fair and professional manner. Please reach out to us directly so we can continue addressing your concerns. Kind Regards Protea Fire and Ice Menlyn TEAM
Kabelo M
เข้าพักเมื่อ เม.ย. 2024
เดินทางกับเพื่อน
5.0/5
เลิศมาก
โพสต์เมื่อ 27 พ.ค. 2024
Very cozy and fabulous hotel. Very clean passageways and good soundproofed rooms. Close to many attractive places in the precinct. Good Food with variety, great ambience, strict security measures in place and very secure for floor access. Speedy service.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel cozy and fabulous. It's great to know that you appreciated our clean passageways, soundproofed rooms, and the convenient location. We're also glad that you enjoyed our food variety, ambience, and felt secure with our safety measures. Our team works hard to ensure that every guest has a memorable experience, and your kind words truly mean a lot to us. We look forward to welcoming you back on your next visit! Kind Regards Protea Hotel Fire & Ice! Menlyn TEAM
Trail66276615401
เข้าพักเมื่อ มี.ค. 2024
ทำงาน
5.0/5
เลิศมาก
โพสต์เมื่อ 24 เม.ย. 2024
Attending a workshop at this hotel, I was pleasantly surprised by the exceptional service at the restaurant. Unlike other establishments, the chef, Kenny, went above and beyond by packing my lunch for later when I wasn't feeling hungry. This level of flexibility and care is unparalleled. The entire staff contributed to a warm and welcoming atmosphere, making our stay truly memorable. Highly recommended for anyone seeking outstanding service and hospitality.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for your glowing review and for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience during your workshop stay. Chef Kenny and the entire team are thrilled to be recognized for their efforts to make your stay comfortable and memorable. We pride ourselves on offering personalized service, and it’s wonderful to know that Kenny's gesture made a difference during your visit. Your recommendation means a lot to us, and we're so pleased that our hospitality left a lasting impression. We hope to welcome you back for another exceptional stay in the future! Kind Regards Protea Hotel Fire & Ice! Menlyn TEAM
AmbLee
เข้าพักเมื่อ มี.ค. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 9 เม.ย. 2024
We absolutely loved this hotel. The bed was huge and so comfortable. The shower was divine and spacious! It was clean and had friendly staff. The breakfast was unreal with SO many options. Secure parking too, and perfect internet with high speed. Highly recommend.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you so much for your fantastic review! We're thrilled to hear that you had such an enjoyable stay with us and that you loved the comfort of our beds and the spaciousness of the shower. It's wonderful to know that our team's friendliness and the cleanliness of the hotel added to your experience. We’re also glad you enjoyed our breakfast selection and found the secure parking and high-speed internet to your satisfaction. Your high recommendation means the world to us, and we can’t wait to welcome you back for another great stay! Kind Regards Protea Hotel Fire & Ice! Menlyn TEAM
Janet C
เข้าพักเมื่อ มี.ค. 2024
เดินทางกับเพื่อน
5.0/5
เลิศมาก
โพสต์เมื่อ 2 เม.ย. 2024
What a wonderful hotel to stay at. The hotel has the most friendliest staff and I felt so cared for and welcomed on a daily basis. It was a joy coming and going from the lobby with the incredible staff. My room was so incredibly clean and taken care of daily and to mention how well I slept at night and how nice and quiet the rooms were with no sound from other rooms or hallway. The whole hotel is just immaculate. The breakfast buffet was wonderful with everything you could want and the made to order egg station was amazing as well. We loved their restaurant so much and looked forward to eating there along with the great service by a wonderful and friendly wait staff daily. This is my forever hotel when I stay in Pretoria. It really is a gem in this lovely city.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for such an amazing and detailed review! We are absolutely delighted to hear that your stay with us was so enjoyable and that our team made you feel cared for and welcomed every day. It’s wonderful to know that you appreciated the cleanliness, comfort, and tranquility of your room, and that you had restful nights with us. We’re thrilled that you loved our breakfast buffet, especially the made-to-order egg station, and that our restaurant and wait staff exceeded your expectations. It’s an honor to be your "forever hotel" in Pretoria, and we’re so proud to be considered a gem in this beautiful city. We can’t wait to welcome you back on your next visit and continue providing you with exceptional service and hospitality. Kind Regards Protea Hotel Fire & Ice! Menlyn TEAM
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 15 มี.ค. 2024
They were hosting a comedy show at the hotel. I had dinner before the show and food was perfectly cooked and the vibe of the place makes one to want to stay longer. I love the decor especially the lighting which made the place look inviting and warm. I saw on their menu that they other events like live music which I'll definitely be trying out.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the comedy show and had a perfectly cooked dinner beforehand. It’s great to know that the vibe and decor, especially the lighting, made your evening even more special. We’re thrilled that you noticed our other events, like live music, and we can’t wait to welcome you back for another memorable experience. Your enthusiasm is exactly what we strive for, and we’re excited to have you return to enjoy more of what we have to offer! Kind Regards Protea Hotel Fire & Ice! Menlyn TEAM
ผู้เข้าพัก
เข้าพักเมื่อ ก.ย. 2023
ทำงาน
4.0/5
ดีมาก
โพสต์เมื่อ 6 ต.ค. 2023
First time in Pretoria and I stayed at this hotel for 2 weeks on a business trip. Location is good (…just across the road from a major shopping mall) and not too far by car from many other places for dinner and drinks. The standard room is an OK size and has most of the amenities that you need in a room (safe, kettle, etc…). No iron & board in the room, but staff can bring one up at short notice. There is a small desk area to work from. Basic toiletries in the bathroom. Bed was comfortable, AC was OK, and it was nice to have an opening window in a hotel room. Breakfast was excellent, but the food at lunch and dinner was fairly average. Had the steak one night and it was probably the worst steak I’ve ever had. The staff in the dinning and bar area were amazing and this made the experience of eating there so much better. From Friday night and over the weekend, the dinning and bar area becomes a bit of a party zone. It can get busy and loud during this time, so if this isn’t your scene, you may not enjoy it. I actually quiet liked it and it was refreshing to be in a hotel that had some life to it. As with the dinning staff, the reception staff were great and always helpful. A good, clean, reliable, and safe hotel. Food quality was a bit average, but there are other places nearby to eat dinner. I would recommend this place and would stay again.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2023
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 25 มี.ค. 2023
Very good service .friendly staff .the bar area is the perfect spot to relax and a have a dink.Dining hall very elegant and lighting is just perfect.Room is perfect with stylish shower feature.My second visit there and was still impressed from the last visit