I am a loyal customers of the Hilton brand and this hotel has disappointed me a lot ! I arrived late in the room and all I needed was a hot shower and a good night sleep. I run the water and can’t get it to warm up. I call the front desk who send an intern to check if the water does warm up (as if I did not know how to turn on the water) she is waking in the bathroom with her shoes, splashing water all over the place, waking in the water with her shoes, confirm that it’s not hot and leaves. 30min later I call the front desk to get an update. “You have to wait”. An hour later I call the front desk again because nobody is keeping updated, and they say: “the maintenance guy is gone for a while now, he fixed it”. In addition of not keeping me updated, they assumed it worked without checking with me who reported the problem. Then they continue with, “then you have to wait”. They did not offer to change room, they did not offer to have me shower in another room that could be cleaned the next day so we did not have to change room. And not talking about leaving me in my dirty bathroom, because waking with shoes in water where I am supposed to be bare foot is hygienic to them!! I had to go to bed with my day of plane/train dirtiness. I am not mad that something went wrong, I am mad at it was handled ! Very poorly ! The next day and for the next 3 days asked to talk to the manager to share my feedback with her. She simply ignored all my requests. The day front desk lady was so apologetic, but the manager could not care less! And of course no gesture whatsoever was offered. Honestly stay away because when management is that bad, everything is bound to be bad in this hotel.
Excellent. Nicely fitted out room. Felt new. Fair beer and wine prices, soft seating area to chill in. Secure bike storage. Reception team all lovely, friendly, professional and helpful. Shout out to Georg, knowledgable and helpful. Breakfast was very good also, usual Hampton offering. Great location for centre. Car park 50m away, secure and 12 Euro for 24 hrs.
There is much to like about this lovely relaxing hotel. The pity was we had only one night here on our route from Marbella to Calais and it was much to our regret that we could not stay here longer. It's right in the centre of Tours, but down a quiet residential street. We hit town right at evening rush hour and traffic was tricky, but Tours is manageable size-wise. it has off-street parking for maybe eight cars, we found a spot, luckily. I'm not sure how they manage other guests. The welcome was friendly and efficient and we loved our room. it was big, spacious, comfortable and spotless. Everything you want to see in Tours is within walking distance too, or most at least and this neighbourhood is residential with lots of small businesses including restaurants. The Loire is 5 minutes away and a strret awash with restaurants is the same diatance. the Cathedral is maybe ten minutes or even less and the main thoroughfare is very near. Tours was bombed badly in the war so many of the streets and buildings in the centre were rebuilt post-war. I like Best Western-branded hotels. You know what you're going to get and they live up to their promise and exceed it on many visits I make. And that's more than fair. This hotel, an old Abbey - you wouldn't know apart from the odd hint - exceeded it.
Generally everything was fine. Quality of wifi in all hotels is a weak point, so that's fine. Another story for hotel entrance location, it is not really convenient. Near is big grocery store, and there is no path directly to the hotel. If you can somehow manage this thing, it will be great. It is pretty challenging things, from my outside view, but it will improve guests comfort. Staff was very friendly, so I have a good time stay in your nice hotel.
A stay at Château Belmont Tours by The Crest Collection places you in the heart of Tours, within a 5-minute drive of Musee du Compagnonnage and Olivier Debré Contemporary Art Centre. This 4-star hotel is 11.6 mi (18.6 km) from Chateau de Villandry and 1.4 mi (2.3 km) from St. Julien Church.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Tours? This hotel has facilities measuring 1615 square feet (150 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.
I am lucky that my company is moving away from the Tours Nord area. It means that I do not have to stay in this Mercure anymore. Let me be clear: the staff members are very nice and that is the reason I still give 3 points. However, this is the only Mercure where I would never get an upgrad as a platinum or now gold member. They are always full. Sometimes I find it hard to believe given the size - and the fact that in CDG I have the upgrade every time. The standard rooms are of good standard mercure quality but in regards to amenities it is really below any kind of standard: you have a shower gel from a large bottle (that was unfortunately empty) and the same for the soap. There is nothing else. You get coffee powder and a couple of tea bags as well as a half liter of water. Maybe I am spoiled after our holidays in Asia but I am seriously considering to quit the Accor Live Limitless program and try my luck somewhere else. For two nights for business it is ok and again, lovely staff. Just not a place that makes you feel welcome. I am looking forward to seeing the folks at the Mercure Tours Sud again (should I remain with ALL...).
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71 รีวิว
4.1/5
ราคาเริ่มต้น
฿ 2,845
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No.1
4.2/5
40 รีวิว
Hôtel l'Adresse
Tours City Center, ตูร์ | 0.19KM จากMuseum of Natural History of Tours
"Good Location"
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No.2
3.9/5
50 รีวิว
โรงแรมมอนดิเชียล
Tours City Center, ตูร์ | 0.14KM จากMuseum of Natural History of Tours
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.3
4.1/5
54 รีวิว
Logis Hôtel des Châteaux de La Loire
Tours City Center, ตูร์ | 0.39KM จากMuseum of Natural History of Tours
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.4
4.5/5
65 รีวิว
Les Trésorières
Tours City Center, ตูร์ | 0.48KM จากMuseum of Natural History of Tours
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.5
3.8/5
57 รีวิว
เลอ กร็อง โฮเทล ตูร์
ตูร์ | 0.84KM จากMuseum of Natural History of Tours
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.6
4.4/5
61 รีวิว
ออเทลดูซวาน (ทัวร์ส)
Tours City Center, ตูร์ | 0.59KM จากMuseum of Natural History of Tours
"Good Location"
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No.7
4.0/5
63 รีวิว
โรงแรม ออ ริเล แซงต์ เอลัวี
ตูร์ | 0.9KM จากMuseum of Natural History of Tours
This is a stunning hotel. We had reserved a parking place - this is underground and very secure at a cost of £22 per night. On arrival, reception staff were amazing - super friendly and lovely - although it was only midday, our room was available already! Large room with huge bed, good shower room and separate toilet - could not have been more comfortable. Staff were so helpful, showing us where to go on a map - restaurants, shopping, cultural sights etc. Breakfast was served in a very pleasant room - a help-yourself buffet - good croissants and other pastries, though sparse on hot offerings - just some not great looking scrambled eggs and some bacon. However, the cold selection was plentiful. The spa is also a plus - 5pm seemed a good time to use the pool and steam room - only a few people there when I went down - very therapeutic after a buy day sight-seeing. All in all, a fantastic stay - I would highly recommend and would certainly stay here again myself.
We stayed here a few days ago. Mohammed, at check-in, was really informative and helpful. His recommendations of local restaurants were spot on! We had the breakfast each day; not much hot food but a good selection of fruit, pastries, cereals yoghurts etc. which set us up for the day. Our room was lovely, we really appreciated the kettle! And a special mention for our chambermaid, Celine, who couldn't have been more helpful. Some of the best service we've ever had in a hotel. The only thing that stopped me giving 5 stars is agreement with the comments that other people have made about the parking. It's very tight! We drive a Volvo XC60, and we managed to manoeuvre in and out, with one of us driving and the other watching. But there were always plenty of parking spaces.
PPHILIP JOHNGreat downtown location. In the center of things. Staff were v helpful and made it a pleasure
Really liked the breakfast.£value for Gbp 7,50
A very good clean experience !