โรงแรมใน ตูลูซ Mercure

Attended a meeting there for a few days with a large group of international guests and was amazed by the hotel! Fabulous decor, room was spacious and clean! Breakfast was really nice and very healthy, was really pleased, we also had lunch with the group the there and the food was exquisite, varied and fabulous,. The location was perfect there is a metro and a bus outside the hotel which brings you straight to the airport and drops you from the airport there too! but the best was the staff, at the hotel from the receptionist to waiters and chamber maid everyone was helpful, welcoming, professional and a pleasure to deal with! Would seriously recommend!

The hotel is centrally located just off the Jardin Pierre Goudouli which in convenient to the Jean Jaures metro stop and also the Aero Bus Stop. Le Capitole is less than a few minutes stroll away as are many restaurants, shops and supermarkets. The Aero bus was 8euro or an Uber was 22euro. The hotel is very attractive from the outside and indeed this continues to the plush furnishings of the lobby and reception area. The is a quaint bar area to convene in but is staffed by reception. The welcome was pleasant and efficient. Time was taken to explain the surrounding area with a map provided. However wrong information was presented regarding complimentary breakfast on the weekend days due to my status, which the person at check out did not agree with. The room was a privilege room which comes with it a certain expectation and standard. The room was well sized with a comfortable bed and range of pillows to suit your needed. There was a functional chair and desk along with a complimentary mini bar and Nespresso machine. Robe and slippers were also provided. The furnishings were acceptable but on the verge of showing wear and tear with a musty smell which filled the room. The window of the room was small and disproportionate stuck in the corner of the room with a view to a fire escape and internal residential courtyard. The open WiFi was of good strength with an average of 40mbs. The bathroom was disappointing regarding its age, toilet flush and over bath shower. The breakfast was a very pleasant affair in the 1st floor breakfast room. It was tastefully decorated and had a pleasing array of food from hot offerings to continental. It was well staffed and stocked. Overall this is a pleasant hotel at a good price point, but missing the little elements of refinement one might expect from a 4 star Mercure.

Air con in this hotel has a real problem : extremely noisy all night (loud pump starting from time to time). The thermostat, of a dark age, can't help. And you can't open the window to shut down air con: concert of frogs around the hotel is even louder (true story !). Next morinng, not a surprise for the staff, friendly though. And compensation proposed for insomnia was very disappointing. So either you check that you are given a room with no pump (there are) or you stay away from this hotel if you want to sleep.

We stayed three nights there and generally, it was OK. Location is perfect. It’s in few minutes on foot from central square, there are lots of restaurants and shops around. Rooms are basic and not big but comfy enough. Bed and pillows are comfortable as well. There are tea pot and coffee machine. Bathroom is ok just there are only shower gel and shampoo included. Soundproofing isn’t good enough. So, it might be a problem. Buffet breakfast is really good and breakfast hall is big, so you don’t have to wait for the table. The choice of dishes is varied including cheese, fruits and bakery. To sum up, price is fair for conditions offered. We can recommend it to stay.