โรงแรมใน โทลีโด Holiday Inn Express

Clean and neat. Great breakfast. Love the pancakes and cinnamon rolls. Welcoming staff. Convenient location to restaurants, shopping, and grocery. Comfortable beds with spacious rooms. Would recommend it and will be back.

The hotel is away from the highway so it is quiet. The facility is in very good condition and the everything was clean. They were at capacity because of the eclipse. I had booked a room online for Sunday night and later added Saturday night under a different reservation because it wouldn't let me modify the first registration. So I called on the way to confirm that they could link the reservations so that we wouldn't need to change rooms. No problem. Except they cancelled my Sunday night reservation at a rate of $145 and combined it with my Saturday night reservation at a rate of $355. I produced copies of my reservation and they corrected it. But really... they were going to charge me $210 more, plus taxes. I spent a fair amount of my time working in the lobby and got to overhear a lot of conversations by the staff. They seemed polite but I got to hear quite a few conversations demeaning their guests. And they literally folded towels in the lobby on the breakfast tables. Breakfast was okay if you timed it when they actually had it fully stocked. At one point I think it had to be 20-30 minutes for eggs to come out. No biscuits for the biscuits and gravy. Running out of bagels, and other items were rationed. I've stayed at many hotel brands and IHG hotels and have never seen anything quite like it.