The hotel has beautiful location. Mice to see the sunrise I'm the morning. The team the did our welcoming very very nice and friendly. The only little issue the water was a bit cold. The guest next door was making noise and two time the try to open our room door. Apart from that the food was good too.
My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.
The hotel is located in a great location, close to Yalla Park. Our room had a beautiful view of the lake. Many thanks to the manager who helped us organize our safari. I want to point out the strange behavior of the ladies at the reception. Not customer-oriented.
Great ambience and staff were amazing, we liked the way how they treated us and they were very friendly. I would suggest everyone to visit this amazing place if you are planning to Yala. The only drawback is, it is but far from the park. You need to travel for 30minutes. But, the accommodation is extraordinary.
We stayed here two nights to visit Yala on safari. The hotel exceeded our expectations, it is like a little oasis for the price. The room was a good size and had most things you require in the room. There was also a mosquito net but we did not need it. The bed was comfortable and having a kettle and fridge along with complimentary water is a plus. All the rooms have views over the pool area, which was a blessing to use after a long morning on safari. The hotel arranged the safari for us (thirty minutes to Yala gate entrance), and we were one of the lucky ones to see a leopard along with a host of other animals. The staff were very friendly, particularly Jaya who happened to serve us for breakfast and dinners during our stay. The owner is a charming man who has worked abroad for many years and brought all his skills and experience to create this little oasis which he can justifiably be proud of. We could have easily stayed on longer to just chill out by the pool. Very good value overall.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The hotel room was clean great view across the small lake (with turtle) and paddy fields, immaculate and very comfortable. Very clean swimming pool,Dinner offered with a wide variety of food. We also enjoyed the delicious breakfast and lunch and loved the convenient location ,so beautiful and peaceful, close to major attractions.