The beach was beautiful. The snorkelling trip was the highlight. The staff are all kind, gracious and accommodating. Will definitely recommend this place. The food menu can be improved a bit.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you for your lovely review and for choosing Tunamaya Beach & Spa Resort for your stay. We are thrilled to hear that you enjoyed the beauty of our beach, the snorkelling trip, and the warm hospitality of our team. Your kind words mean the world to us!We appreciate your feedback regarding the food menu. Guest suggestions are invaluable, and we’ll certainly explore ways to enhance our dining offerings to ensure an even better experience on your next visit.Thank you for recommending us! We hope to welcome you back soon for another memorable getaway.Warm regards,Tunamaya Beach & Spa Resort, Tioman Island
ผู้เข้าพัก
Garden Family Villa
เข้าพักเมื่อ sep 2024
ครอบครัว
8 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 2 oct 2024
Beautiful remote hotel with stunning view. The rooms are well maintained and comfy, staff is lovely.
The only thing is that there is nothing around so it’s limited to the beach in front of the hotel which is a bit rocky. You can snorkel in the bay but it’s quite shallow at the beginning. Very nice to relax and enjoy a beautiful scenery.
แปล
คำตอบจากที่พัก: Dear Valued Guest, Thank you so much for your kind review and for choosing to stay with us at Tunamaya Beach & Spa Resort! We're delighted to hear that you enjoyed the stunning views, well-maintained rooms, and the warm hospitality of our staff.We truly appreciate your feedback regarding the beach and snorkeling experience. Being located in a remote part of the island, we aim to provide a peaceful and relaxing environment, and we're happy that you were able to unwind and take in the beautiful scenery.While the beach can be a bit rocky in places, we hope the serenity and natural beauty of the area made up for it. We also encourage guests to explore snorkeling further out in the bay where the marine life becomes more vibrant.We hope to welcome you back for another relaxing getaway soon!Best regards, Tunamaya Beach & Spa Resort Tioman Island
NHudaM
Garden Family Villa
เข้าพักเมื่อ sep 2024
ครอบครัว
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 14 oct 2024
It’s seems like we pay less but got the VVIP experience. Love how they welcome us, feels like travel to a private island just for our family. It’s quiet and very relaxing place. They help us from A to Z. They offer island hopping package as well.
แปล
คำตอบจากที่พัก: Dear Ms Huda,Thank you so much for your kind review! We’re thrilled to hear that you and your family felt like VVIPs during your stay at Tunamaya Beach & Spa Resort Tioman Island. Providing a relaxing and private island experience is what we strive for, so it’s wonderful to know we exceeded your expectations.We’re glad you enjoyed our island hopping package and that our team could assist you throughout your stay. It was a pleasure having you with us, and we hope to welcome you back for another peaceful retreat soon!Warm regards,The Tunamaya Beach & Spa Resort Tioman Team
ผู้ใช้ไม่ระบุชื่อ
Partial Family Villa
เข้าพักเมื่อ ago 2024
เดินทางกับเพื่อน
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 26 ago 2024
Stunning views, excellent service and good food.
Had a lovely stays as my friend arrange a surprise birthday for me during dinner, very good massage ( i took excellent massage package) plus had a chance to saw milky way just in front of the hotel’s restaurant..! I just Love everything💜💜
The only thing that can improve is the flamming tower seafood that i ordered 1 day in advance. Booked for 7pm, it came around 7.40pm and cold already. I expect to eat the deep fry seafood panas2
แปล
6/7
คำตอบจากที่พัก: Dear Guest,Thank you so much for your wonderful review and for choosing Tunamaya Beach & Spa Resort for your special celebration. We're thrilled to hear that you enjoyed the stunning views, excellent service, and the surprise birthday dinner arranged by your friend. It's also great to know that you loved the massage and had the chance to witness the Milky Way right in front of our restaurant—truly a magical experience!We sincerely apologize for the delay with the flaming tower seafood and that it wasn't served as hot as expected. Your feedback is valuable to us, and we'll work on improving this aspect to ensure a perfect dining experience in the future.We look forward to welcoming you back for another memorable stay!Warm regards,The Tunamaya Beach & Spa Resort Tioman Island
ผู้ใช้ไม่ระบุชื่อ
Beach Cluster Villa
เข้าพักเมื่อ ago 2024
หวานกับคู่รัก
8 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 22 ago 2024
It was a wonderful time at the secluded resort. would like to point out a number of points for future residents:
Positives:
1. the houses are very nice! Even though they are a bit outdated, they are clean and still stylish. Everything you need is there, the staff carefully collected all the necessary hygiene supplies. Bathrobes, slippers - everything is there.
2. The territory of the hotel is just gorgeous - wild fauna, the first coastline, stunning views. Very nice pool.
3. Tranquility - no noisy parties - keep this in mind. This was a giant plus for us.
4. The staff is great. Very attentive, cordial, always happy to help
But there were a couple things that are still worth mentioning:
1. The biggest problem is the restaurant. Please solve the problem with the menu. Every time we had to guess - what is there and what is not. But everything that was, was delicious 🙂 Also - the staff is very cordial and helpful, but still slow - you have to wait a long time for your dish, and to invite the waiter is not always quick.
2. activities and SPA are expensive. I understand that the resort, but still in conditions of monopoly the price is overpriced.
3. There were stains on the bed linen, bathrobes and towels. This should also be noted.
But these minuses do not interfere with the enjoyment of this beautiful place! I recommend everyone to visit this beautiful resort!
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you so much for taking the time to share your detailed review of your recent stay at Tunamaya Beach & Spa Resort, Tioman Island. We are thrilled to hear that you had a wonderful time with us and appreciated the tranquility, stunning views, and attentive service that our team strives to provide.We are grateful for your kind words about our villas, hotel grounds, and the peaceful atmosphere. It's wonderful to know that these aspects contributed to a relaxing and memorable stay for you. Your compliments on our staff's attentiveness and the overall experience mean a lot to us.We also appreciate your constructive feedback on areas where we can improve. We sincerely apologize for any inconvenience you experienced with the restaurant menu and service. Rest assured, we are actively working on enhancing our dining options and streamlining our service to ensure a more seamless experience for our guests.Regarding the pricing of activities and the spa, we understand your concerns and will take them into consideration as we evaluate our offerings. We are also addressing the cleanliness issues you mentioned to ensure that all linens and towels meet our high standards of hygiene.Once again, thank you for your recommendation and for highlighting both the positives and areas for improvement. We hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards,Tunamaya Beach & Spa Resort, Tioman Island
SheenaMae
Beach Villa Deluxe
เข้าพักเมื่อ ago 2024
เดินทางกับเพื่อน
1 รีวิว
2.7/5
โพสต์เมื่อ 17 ago 2024
The rooms are nice however the restaurant is terrible. The dinner was served after more than 1 hour. Everyone is hungry. We dont have any choice but to wait because it’s the only restaurant there.
I also dont felt safe swimming in the beace because there are no life guards.
แปล
คำตอบจากที่พัก: Dear SheenaMae,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our rooms to your satisfaction. However, we’re truly sorry to learn about your experience with our restaurant and the swimming area.We sincerely apologize for the delay in serving your dinner. We are currently reviewing our processes to ensure that such delays do not happen in the future. Your feedback is invaluable in helping us improve our service.Regarding the beach, we understand your concerns about safety. We are committed to the well-being of our guests, and we are in the process of evaluating our safety measures to provide a more secure environment.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and offer you a more enjoyable experience.Warm regards,Tunamaya Beach & Spa Resort - Tioman Island
Whatever_it_is
วิลล่าเรนฟอร์เรสต์ดีลักซ์
เข้าพักเมื่อ jul 2024
เดินทางกับเพื่อน
3 รีวิว
3.5/5
โพสต์เมื่อ 28 jul 2024
The staff are so friendly and helped us in everything. Upon arriving there's used towel and underwear from anonymous in the bathroom. The staff immediately cleaned it for us but it's still a bit weird. The view is stunning too. It's very peaceful at night. Just that there's no other places we can go except for the village and waterfall, or join the package offered. For those who are not snorkelling, it might be boring. But I felt relaxed for escaping from the city noise. The breakfast needed to be improved, the baked beans and the ham on the first day (27/7) were having bad smell and not fresh. Some food was not served in the right temperature. The flaming tower was not bad and sufficient for 2 pax. However, I believe the seafood ingredient can be fresher as it's not that cheap. And yeah, i love the reading room. A good place to do works! 😍
แปล
6/8
คำตอบจากที่พัก: Dear Mr GeoGeoLim,Thank you for taking the time to share your feedback about your recent stay with us. We’re glad to hear that you found our staff friendly and that you enjoyed the stunning views and peaceful atmosphere of the resort.We sincerely apologize for the initial issue with the used towel and underwear in the bathroom. This is certainly not the standard we aim to maintain, and we appreciate your understanding as our team promptly addressed the situation.Your feedback regarding the breakfast and the flaming tower is valuable. We are sorry to hear that the baked beans and ham were not up to standard and that some food was not served at the right temperature. We will address these concerns with our kitchen team to ensure improvements are made. Similarly, we will review the seafood ingredient quality to provide a better dining experience.It’s great to know that you enjoyed the reading room and found it a good place to work. We strive to offer a relaxing escape from city noise, and we’re pleased you felt that during your stay.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Kelly Shaun
Partial Family Villa
เข้าพักเมื่อ jun 2024
ครอบครัว
13 รีวิว
3.7/5
โพสต์เมื่อ 28 jun 2024
If you are looking for a nice resort getaway, just to rewind and chill.. this is the place to go.. it's on a private side of the island with a beautiful view of the crystal clear waters, soft sand, but with many rocks.. back facing the natural rainforest and the majestic twin peaks mountain. Rooms are quite rustic but it's clean which is most important but like any other beach resorts, there are still some sand on the floors and bed.. the toilet and shower works well.. my family and I had a wonderful time.. not much food choices as the resort only have 1 restaurant, but the Asian food is quite nice.. not much activities to do as well unless you sign up for snorkeling trip but it's quite pricey and my daughter is still too young for that.. but I feel, enjoyed the nature, the sea, sand and pool. Just relax and rewind.
แปล
6/11
คำตอบจากที่พัก: Dear Kelly Shaun, Thank you for taking the time to share your detailed review of your stay at Tunamaya Beach & Spa Resort Tioman Island. We are delighted to hear that you and your family had a wonderful time enjoying the natural beauty and relaxing ambiance of our resort.Our private location offers a unique experience with stunning views of the crystal clear waters, soft sandy beaches, and the majestic twin peaks mountain. We are glad you appreciated the clean and rustic rooms, as well as the well-functioning facilities.We acknowledge your feedback regarding the presence of some sand in the rooms, which can be a challenge given our beachfront setting. We will continue to work on ways to minimize this inconvenience for our guests.While our dining options are limited to one restaurant, we are pleased to know that you enjoyed the Asian cuisine. We understand the desire for more variety and will consider this in our future plans.Regarding activities, we recognize that our offerings are more limited for younger children. We aim to provide a tranquil environment where guests can unwind and connect with nature, but we will certainly look into expanding our activity options to cater to all age groups.Thank you once again for your valuable feedback. We hope to welcome you and your family back in the future for another relaxing getaway.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Md.Aman Ullah
วิลล่าเรนฟอร์เรสต์ดีลักซ์
เข้าพักเมื่อ jul 2024
ครอบครัว
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 9 jul 2024
Excellent atmosphere, beach 🏖️ splash our heart ,food was delicious, staff's are friendly, fully natural rain forest hills 🏖️
แปล
คำตอบจากที่พัก: Dear Mr Md Aman,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the excellent atmosphere, beautiful beach, delicious food, and friendly staff at Tunamaya Beach & Spa Resort Tioman Island. It's great to know that our natural rainforest hills added to the charm of your stay.We look forward to welcoming you back for another heartwarming and memorable experience in the future!Best regards,Tunamaya Beach & Spa Resort Tioman Island
Ayman1409
Partial Family Villa
เข้าพักเมื่อ jul 2024
ครอบครัว
3 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 9 jul 2024
The resort is very nice. The people are very accommodating, and the resort is also very welcoming. It’s very nice. Thanks for the hotel booking. Linda is very nice as a staff member.
แปล
คำตอบจากที่พัก: Dear Mr Ayman, Thank you so much for your kind review! We're delighted to hear that you had a wonderful stay at Tunamaya Beach & Spa Resort Tioman Island. It's great to know that you found our resort welcoming and our staff accommodating.We'll be sure to pass along your compliments to Linda. She will be thrilled to hear that she made a positive impact on your stay.Thank you once again for choosing our resort. We look forward to welcoming you back for another enjoyable experience in the future.Best regards,Tunamaya Beach & Spa Resort Tioman Island
RichL
Beach Villa Deluxe
เข้าพักเมื่อ jul 2024
เดินทางกับเพื่อน
1 รีวิว
3.0/5
โพสต์เมื่อ 12 jul 2024
Such a fantastic location and view. But I thought I got the wrong resort. The entire reception and exterior looked as if they were hit by a tsunami. Deck chairs and railings were broken and so worn out. Roofs tiles ws scattered or broken. The pool looked popular for the roaming monkeys
Staffs were very pleasant but so poorly trained and confused. Breakfast was great and so was buffet dinner on the first night. But second night buffet was so bad I will not even eat it if its free.
The saving grace is their rooms. Impeccably clean
แปล
คำตอบจากที่พัก: Dear Mr RichL, Thank you for taking the time to share your feedback on Trip.com. We're glad you enjoyed our fantastic location, views, and the cleanliness of your room.We apologize for the issues you experienced with the reception area and exterior. Your comments about the deck chairs, railings, and roof tiles are concerning, and we are addressing these maintenance issues with urgency to ensure our facilities meet the high standards our guests expect.We’re sorry to hear about your experience with the buffet dinners. Your feedback is invaluable and will be shared with our culinary team to improve the quality and consistency of our dining options.While we are pleased that you found our staff pleasant, we recognize the need for better training and clearer procedures. We are committed to enhancing our service and training to better serve our guests.Thank you for highlighting the positive aspects of your stay, including the breakfast and your room. We hope to have the opportunity to welcome you back and provide a more improved experience in the future.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Aaqil
Partial Family Villa
เข้าพักเมื่อ jun 2024
ครอบครัว
3 รีวิว
3.5/5
โพสต์เมื่อ 23 jun 2024
We had a good stay at Tunamaya. This is a long review but it will tell you everything you need to know about Tumamaya, especially if you are travelling as a family with young kids. I will try to cover as much as I can.
The service we received was excellent. The staff were very accommodating and attended to all our needs during our stay. The receptionist was kind enough to allow us to take their boat to Genting jetty free of charge so that we could explore that part of the island. From reception to housekeeping, the staff gave us a top notch service.
The rooms were clean and comfortable. We stayed in a semi beach villa and had views of both the rainforest on one end and the beach on the other end. Just make sure to sweep the room for any bugs and insects. There are monkeys in the area, so please make sure to keep doors and windows closed. The only minor issue we had was that the room did not have any normal tea and creamer. Only coffee, sugar and green tea was provided. We had to request it from the front desk. Although we eventually received tea, they didn't have any creamers. However, the restaurant staff was kind enough to give us some milk. I would like to request the hotel to please provide normal tea and creamers, which should be standard for every hotel. For future guests, I would advise carrying tea and milk with you or be prepared to buy milk and tea from the hotel.
The beach was okay.This was not the best beach to swim in as there are many rocks but you will find some clear spots to swim, which are more like tidal pools. My advice would be to carry sand/water shoes to wear while swimming. This is a must!! Despite that, we had good weather and the sections without rocks were nice to relax in. However, if you are expecting a nice sandy beach without rocks to swim in, this is not the beach for you.
Apart from the pool and hiking trail, there is not much to do on the resort. There is a small activity room with some marbles, colouring books and a couple of board games for the kids. The activities offered such as snorkeling and boat tours are overpriced at RM200/RM250 per person. I feel like the hotel should offer some complimentary activities such as morning yoga, zumba classes, water aerobics and volleyball , which will attract more guests. Also lowering the prices of the boat tours could result in more bookings. We occupied ourselves by making good use of the beach and pool everyday. So, even though Tunamaya is a very quiet and relaxing resort to stay in with stunning views of the beach and rainforest, I would suggest a maximum 3 nights stay for families or else you would get bored.
Lastly, the food. Breakfast Was inclusive and it was very good. Many options are available and when the kids didn't eat the restaurant packed the food for us to take away. There is only one restaurant on the resort and the menu has something for everyone. Their crispy fish and chips and rice dishes were very tasty and we were served a decent portion. Prices of meals were between RM25 and Rm40. However the pizza for RM35 was disappointing as it was made with an ultra thin base. The kids enjoyed it but it was not worth the price. All in all breakfast is good and sufficient, some menu items were good. But we also carried our own food, which the staff heated up for us when needed. This is recommended if you are not prepared to pay those prices for food or if you are picky eaters.
Overall, it was a good trip and we had a nice relaxing stay at Tunamaya.
แปล
6/9
คำตอบจากที่พัก: Dear Mr Aaqil, Thank you for taking the time to share such a detailed review of your stay at Tunamaya Beach & Spa Resort Tioman Island. We greatly appreciate your feedback and are glad to hear that you and your family had an overall enjoyable and relaxing experience with us.We're delighted that our staff provided you with excellent service and that you found our team accommodating and attentive to your needs. It's wonderful to know that the free boat ride to Genting Jetty added to your experience and allowed you to explore more of the island. Your positive remarks about the cleanliness and comfort of our semi-beach villa, along with the stunning views of the rainforest and beach, are much appreciated.Regarding your feedback on the in-room amenities, we apologize for the inconvenience caused by the lack of normal tea and creamers. We will certainly take your suggestions into consideration to improve our offerings and ensure that all standard beverages are readily available for our guests.We appreciate your observations about the beach conditions and activities. While our beach does have some rocky areas, we're glad you found spots to relax and enjoy. Your advice on bringing sand/water shoes is valuable for future guests. We're also grateful for your suggestions on offering complimentary activities like morning yoga, Zumba classes, and water aerobics. We continually strive to enhance our guest experience and will take your feedback into account to provide more engaging options. Additionally, we will review our pricing for snorkeling and boat tours to ensure they offer good value.We're pleased to hear that you enjoyed the breakfast and found our restaurant menu varied and tasty. Your feedback on the pizza is noted, and we will work on improving this dish to meet our guests' expectations. We're glad our staff could accommodate your needs by heating-up your own food, ensuring your family had options that suited your preferences.Thank you once again for your comprehensive review. Your insights are invaluable as they help us understand what we are doing well and where we can improve. We hope to welcome you and your family back to Tunamaya for another memorable stay in the future.Best regards,Tunamaya Beach & Spa Resort Tioman Island
CHUANG
Partial Family Villa
เข้าพักเมื่อ jun 2024
ครอบครัว
4 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 21 jun 2024
hotel stands alone, no any other shop nearby. But family room is very good, clean. the place is quiet, hotel food is good. compared to other hotel, this can be very good option. will go again in future. one of the best hotel around.
แปล
คำตอบจากที่พัก: Dear Mr Chuang, Thank you for taking the time to share your detailed feedback on your recent stay at Tunamaya Beach & Spa Resort Tioman Island. We are delighted to hear that you found our family room to be very good and clean, and that you enjoyed the quiet and peaceful atmosphere of our resort.We take great pride in providing a serene and tranquil environment for our guests, and it’s wonderful to know that you appreciated this aspect of your stay. Your kind words about our hotel food and the overall experience mean a lot to us. We strive to offer a diverse and delicious menu to cater to all our guests’ preferences, and we’re pleased that you found our dining options to your liking.We understand that our resort’s secluded location means there are no nearby shops, which might be inconvenient for some guests. However, this isolation also contributes to the peaceful and exclusive ambiance that many of our visitors cherish. We do have a convenience store on-site with a limited selection of essentials for your convenience.We are thrilled to hear that you consider our resort to be one of the best around and that you see us as a very good option compared to other hotels. Your intention to return in the future is the highest compliment we could receive, and we look forward to welcoming you back for another enjoyable stay.Thank you once again for your thoughtful review. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Alaa A I
วิลล่าเรนฟอร์เรสต์ดีลักซ์
เข้าพักเมื่อ ago 2024
เดินทางกับเพื่อน
23 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 8 sep 2024
Everything was okay but the beach very small not much
แปล
คำตอบจากที่พัก: Dear Alaa, Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall experience was enjoyable at Tunamaya Beach & Spa Resort. While our beach may be smaller compared to others, we take pride in its natural beauty and serene atmosphere, which many guests find perfect for a peaceful escape.We are continuously working to enhance the guest experience, and we appreciate your input. We hope to welcome you back soon for another relaxing stay on Tioman Island.Warm regards,The Tunamaya Beach & Spa Resort Tioman Island
ผู้เข้าพัก
วิลล่าเรนฟอร์เรสต์ดีลักซ์
เข้าพักเมื่อ jun 2024
หวานกับคู่รัก
1 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 9 jun 2024
idea location for relaxation. sea water is clear and clean, good for sea activities. overall is good.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for taking the time to share your experience with us on Trip.com. We are delighted to hear that you found Tunamaya Beach & Spa Resort Tioman Island to be an ideal location for relaxation.It’s wonderful to know that you enjoyed the clear and clean sea water, perfect for various sea activities. We take great pride in maintaining the natural beauty of our surroundings to provide a pristine environment for our guests.Your positive feedback about the overall experience is greatly appreciated. We strive to offer the best possible service and amenities to ensure our guests have a memorable stay.Thank you once again for your kind words. We look forward to welcoming you back to our resort for another relaxing and enjoyable stay.Best regards,Tunamaya Beach & Spa Resort Tioman Island