The room was just ok, not very spacious. The hotel lacks the basics of hospitality. 1. The door stopper was not working. 2. The shower gel was empty at the time of checking in, it was replaced only after i called to the reception the next day. The tv was also not working. It was mentioned to a room service staff, who told that he will inform it to the concerned person, but nobody came to rectify the issue. 3. And the strangest thing is this hotel charges 3 times rate for every bottle of mineral water they serve to room. Usually all the hotels provide 2 bottles of mineral water free of cost. At the time of check out only they informed that they charged for all the water bottles they provided that too at a premium rate comparable to that of five star hotels! if they charge a premium rate they should provide a service for it. This hotel lacks it. Disappointed stay.
Had an amazing stay! the hotel exceeded expectations with excellent service, clean rooms, and great amenities. Highly recommend for anyone looking for comfort and convenience!
The location was excellent. The rooms are quite OK although would have expected much more cleanliness for a 4 star hotel.
The fragrant smell was too strong.
I booked hotel for few hours stay although I paid for a day. The main purpose was to take rest and have some sleep before my long flight
Unfortunately I couldn't get sleep because of an ongoing renovation work and disturbed my sleep.
Although the receptionist agreed to stop the work but it was too late. Rest all is OK.
Just check whether they are doing renovation work before you book
ผผู้เข้าพักI had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
ผผู้เข้าพักCentrally located hotel in thiruvananthapuram. Comfortable rooms, courteous and pleasant staff, two good restaurants inside, good spread for buffet breakfast. Overall we had a very pleasant stay for 2 days at dimora. 4
NNaz RahFood and location are definitely the plus points of the hotel which made me return for a second time. Overall everything is up to the mark except for lack of smiles on front office staff. Maybe they are working under stress!
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
SShijin S ShajiThis hotel is definitely not a 4-star property as it claims to be. The rooms are surely clean and comfortable, but the positives end there. The service is absolutely appalling. I ordered a coffee but they failed to serve it even in one hour despite reminding them twice. Once after taking shower all the water were overflowing through under the door to bedroom. The breakfast was a joke. There was no buffet and there were only two options - Puri sabzi or toast! They didn't even have tea or coffee ready. After a couple of reminders they finally brought coffee. I gulped it down with a toast and hurried off to check out. Opt for this hotel if you get it cheap but don't be under the delusion that you'll get a 4-star experience!
ผผู้เข้าพักThe stay at grand chaitram ktdc in thiruvananthapuram was satisfactory. The staff was humble and polite in greeting us, also the rooms were hygiene and maintained properly. This accomodation is very convinent to the padmanabhaswamy temple and the market. It's very close to railway station and bus stand is just next to it. I had a comfortable stay. Thank you
ผผู้เข้าพัก1. The room is very good 2. The rooms are in 2nd and 3rd floor where as you have bar in 1st and 4th floor. The tipplers smoking on the corridor of 1st floor travels to rooms in 2nd floor where i was staying and it was unpleasant. 3. Seems solar heater is fixed hot water not available due to rains.