Harbour Rocks Hotel Sydney by ODE

Cleaning was poor, the dust on tables and shelves was not cleaned during the stay. Breakfast was good even though it was just a meal you choose from their restaurant. However, the overall experience was ruined due to the late night leakage in our room and we were provided with another room (that had one king size bed, instead of two separate beds) so we had to pack our stuff and move to another floor. Apparently the new room was faulty, because we it had no “noise cancellation”, and we could hear all the noise from outside which disturbed our sleep. Secondly, the AC was continuously leaking on the table. Lastly, somehow the new room had two safes (even the manager didn’t know why we had two, instead of one), and neither of them was working, when we asked the staff for help, they told us that there is no maintenance on Sundays, so random staff kept coming to our room trying to help, but it was unsuccessful and we had to bring all the valuables with us for the whole day, which was kind of inconvenient, but the worst part is that we lost around 3 hours of our last day in Sydney just seeking for help, and had to edit our plans for the day. Overall, the best part was the hotel location, so if it is the only thing you are looking for, this is a good choice.

Great hotel right in the middle of The Rocks. Service excellent and the rooms are really comfortable. Loads of bar and restaurants around and just a short stroll to the harbour and Opera House.

Staff very welcoming . Rooms large and spacious. Location was in the centre of rocks area across from sydney opera house .

Nice place to stay. Loved its quaint appearance and decoration. Conveniently located to the tourist spots. Lots of options to eat nearby if you prefer not to eat in their restaurant. Convenience store is close by too. Our Queen heritage room was spacious and clean. However, the heating system was not working properly despite putting it at 32degrees it felt like 18degrees. The room didn’t feel warm enough. Hot water system needs to be checked as on the day we were supposed to leave I went for a shower at 5:30AM but the water never felt hot despite running it for a few minutes.My companion had to skip the hot shower. Highly appreciated the lady receptionist who let us check-in early as we were looking forward to lying down to rest after flying from overseas. Would recommend to friends and family if heater and hot water is not issue to them.

Pretty standard hotel.

Everything was great ! Location is excellent

A very nice hotel. Very good location. Thank you.

Good for the price

這個酒店服務真的很不好！很不好！！ 入住的時候美其名曰要個郵件地址，如果落下東西可以聯繫到我寄回國內。等我真需要寄東西了，發了個郵件告知我之後，就失蹤了！！聯繫酒店三天渺無音訊，給我的明信片也一點用都沒有，還是攜程客服幫我催酒店回了個郵件（感動哭了🥹），然後酒店讓我自己叫國際快遞，等我叫完了，快遞員快到了，他們又渺無音訊，真是要氣死我了😡最後攜程官方催了12個小時才給回覆，這次連我郵件都沒回復 以及，如果選擇住這個酒店，一定一定一定一定要注意廁所的地磚特別特別特別的滑，一定一定一定一定要鋪個毛巾😢