iron is not available in the room. need to ask the receptionist to send it to the room. I once called to ask for an iron, but I waited for almost an hour and it wasn't delivered until I went out to eat. that's okay. but what is not good is that when you are not in the room, housekeeping enters the room without asking. There was no ”please don't disturb” tag provided in the room I checked in. The next day, I told the receptionist not to clean my room. and you know what happened? when I go back to my room after doing things outside, my room has been tidied up! this already violates the tenant's privacy!
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Experience the wonders of Tawau with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water and a coffee or tea maker. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Indulge in the numerous pursuits available at Walai Tokou Boutique Hotel. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
ผผู้เข้าพัก2023.10.22
Nice hotel . Near food . Near servay . Near mosque . Will come again .
WWENThe hotel staff were very supportive. After we arrive at night time, the staff took us to find an ATM to withdraw cash and even helped us upgrade and change rooms, which we really appreciated. The size of the loft room was larger than expected, making it spacious enough to comfortably accommodate 4 adults. However, it seems the hotel may be understaffed, as they weren’t able to thoroughly check the facilities in each room. The hotel is about a 30-minute drive to the airport and easy to reach by Grab.
QQayyum007On behalf of the Chapel of Christ The Redeemer Chinese Congregation, we would like to express our sincere appreciation for wonderful experience we had at the hotel. We are truly grateful for your cooperation and all the service that you had rendered. We look forward to seeing you again in future. An enjoyable and comfortable stay.
TThe ImpregnableThis hotel is clean and situated in a great location. The staff is courteous and helpful. The room is spacious. The bed sheet and pillow cover are spotless clean and smell good. The toilet is decent with hot shower. Still, there are water marks on the toilet wall that are still acceptable. There are plenty of cafes and restaurants nearby. There are convenience stores and ATMs in the vicinity. I recommend this hotel to everyone.
NNajeh YusriThe stay was a decent and okay experience overall. Though I enjoyed it, I would like to remind the staffs at the hotel to ensure the cleanliness of the room’s toilet to be the highest concern. I could see dirty dust and ashes of a cigarette in the sink and the smell was definitely there. Also, the bed sheet stink. I could smell the likeliness of a body odour on the bed which was totally very unpleasant. Please be reminded that the hotel is located at the city centre, so the noise would probably become another concern, you could hear sirens, honks, shouts from the streets etc. On the bright side, everything is just within walking distant, even 24H restaurants.
I wasn’t looking for the best experience like I would usually do when I go travelling as I was only staying for a night due to an urgent business. I booked at the last minute just for a transit, so I cannot say I did not enjoy the experience, it was better than staying out in the streets. Heritage hotel provides cheaper option too, so everyone can save up a little.
Anyway, I can recommend you to stay here, but of course, like anywhere else in the world, you could find better option with similar price or cheaper, better experience, get you fully satisfied and all, but that’s probably unlikely in Tawau during an urgent time. So, 6.5/10 from me.
ZZushaMy second time staying at this hotel. The staff are friendly but pls make sure the cleanliness of the room is superb. bcs when i entered into my room, the floor still wet. the toilet was so dirty. the blanket is yellowish. i rated 5/10