Good view, good location, good service!
We meet their staff Noemi at front desk, she is very nice and helpful! Very good experience! Will definitely come back again!
แปล
คำตอบจากที่พัก: Dear valued guest,Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. We're especially glad that Noemi made a great impression with her helpfulness and hospitality. We can’t wait to welcome you back for another wonderful stay! See you again soon! Warm Regards,Massimiliano PuglisiGeneral Manager
SuperIan
Deluxe Sea View Junior Suite With Balcony Or Terrace
分享我在Taormina sicilia 的 Belmond Grand Hotel Timeo 的經歷和情況。這家酒店由兩棟獨立的建築組成:主樓 Belmond Grand Hotel Timeo 和毗鄰的 Villa Flora。儘管這兩棟樓屬於同一物業,但它們提供不同的住宿條件。Belmond Grand Hotel Timeo 提供更豪華的客房和套房,通常可以欣賞到愛奧尼亞海和埃特納火山的壯麗景色。相比之下,Villa Flora 位於主樓出門後大概走2分鐘,提供的住宿條件沒有同等的設施或景觀。
Villa Flora 有不同的入口、地址,並由(希臘劇場)隔開。與主樓不同,Villa Flora 沒有自己的酒吧或餐廳。要享受如餐飲或酒吧等服務,住在 Villa Flora 的客人需要步行到主樓。這意味著要離開 Villa Flora,穿過希臘劇院附近繁忙的街道,並在人羣中穿行以到達主樓,雖然僅僅是2分鐘,但是想像許多的空間跟時間一大早下來吃早餐,晚上睡覺前想下樓喝酒,或者是換上泳衣想去游泳池,都不是很方便。對我來説,Villa Flora 絕對是另一家酒店,不應該與 Belmond Grand Hotel Timeo 共享同一個名字。朋友説如果他的房價跟Ritz paris的幾乎是同等價位的話就不應該將就。
แปล
6/8
คำตอบจากที่พัก: Dear valued guest,Thank you for sharing your experience at Belmond Grand Hotel Timeo in Taormina, Sicily. It’s great to hear your detailed feedback, and we’re sorry to hear that Villa Flora did not meet your expectations.We appreciate your comments, and it's clear that Villa Flora may not have offered the seamless experience you'd hoped for.Your feedback is valuable and will help the hotel to better communicate the differences between the two buildings for future guests. We hope you still had some positive moments in Taormina and that the rest of your trip was enjoyable!We hope to have the opportunity to welcoming you back and restore your trust.Please consider the entire team and I at full disposal.Warm Regards,Massimiliano PuglisiGeneral Manager
คำตอบจากที่พัก: Dear valued guest,Thank you for your feedback. We're glad you enjoyed the room, bar, and overall service. We're sorry to hear about your uncomfortable experience at the reception and apologize for any misunderstanding. We’ll address this with our team to ensure a more welcoming experience in the future. We hope to welcome you back soon!Warm Regards,Massimiliano PuglisiGeneral Manager
ผู้เข้าพัก
Villa Flora Studio Room
เข้าพักเมื่อ ก.พ. 2024
หวานกับคู่รัก
7 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 พ.ค. 2024
服務太好了,環境很好很值,還為酒店發了小紅書
แปล
คำตอบจากที่พัก: Dear valued guest,Thank you so much! We're thrilled everything was perfect for you. We look forward to welcoming you back soon! Warm Regards, Massimiliano Puglisi General Manager
Kestop
ห้องดีลักซ์วิวทะเลพร้อมระเบียงหรือเทอเรส
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
7 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 5 พ.ย. 2023
世界上最棒的酒店之一。
แปล
คำตอบจากที่พัก: Dear valued guest,Thank you so much! We're thrilled everything was perfect for you. We look forward to welcoming you back soon! Warm Regards,Massimiliano PuglisiGeneral Manager
TheTits
เข้าพักเมื่อ ส.ค. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 25 ก.ย. 2024
I went here for drinks on the terrace since the line to the theater was too long. Service was impeccable. Classy! We had Italian gin drinks which are nicely distilled gin. Tasty. Prices are high but in my opinion worth the service and view. Also, away from the crowds. Keep up the great service Belmomd, I'll be staying at your hotels soon.
แปล
คำตอบจากที่พัก: Dear valued guest. We're thrilled to hear you enjoyed your visit to our terrace! It's wonderful that you found our service impeccable and the atmosphere to your liking. We take pride in offering a haven of class and tranquility, even amidst the bustling city. We agree, our Italian gin selection is top-notch! And yes, the view is something truly special. Thank you for considering Belmond for your future travels. We're confident that you'll find the same commitment to service and quality at all our properties. We look forward to welcoming you soon! Kind Regards, Massimiliano Puglisi General Manager
ผู้เข้าพัก
เข้าพักเมื่อ พ.ย. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 18 ธ.ค. 2024
The location is spectacular! Adjacent the Greek amphitheatre, with stunning views of the harbor, town and Etna. Staff and service were impeccable throughout. Food was outstanding! They served little snack 'surprises' each evening when we stopped for our pre-dinner cocktails. Room service was excellent. The onsite Michelin star Otto Geleg deserves all the accolades. Incredible concierge support - for excursions, transportation, dining recommendations. Honestly this is a stellar property.
แปล
317denisc
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 23 พ.ย. 2024
We had an unforgettable time at Timeo. I will cherish the time we spent there. Their staff has been impeccably trained. They are all friendly and helpful, ready to help us at any time. Congratulations on that, because people make all the difference. And happy people serve and make guests happy. The place is a dream, with everything in excellent taste and balance. An elegant place, but at the same time welcoming (the staff really help with the integration of guests). A charming view, a unique service, comfortable rooms, and well-selected amenities. In other words, an impeccable option for high-end hotel care and dedication to people. I would particularly like to remember the dinner we had at one of their restaurants, where the silence, the wine and the dishes created the magic needed to create an unforgettable moment. And behind the scenes we certainly have a team of dedicated people to make this happen for the guests. Congratulations!! It has been a long time since I have had so much inspiration to praise a service as I do now. Well deserved, letter by letter of this message.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your wonderful review. We are delighted that you had an unforgettable stay at Timeo and appreciated our staff's dedication and the overall experience. Your kind words about our ambiance, amenities, and the special dinner mean a lot to us. We look forward to welcoming you back soon. Best regards, Massimiliano Puglisi General Manager
Mary L
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 21 พ.ย. 2024
The location couldn’t be beat. The staff and their service were impeccable. We feel so enchanted by this hotel. Thank you for having us.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your kind words. We are delighted to hear that you enjoyed your stay and found our location and service to your satisfaction. It was our pleasure to have you, and we look forward to welcoming you back in the future. Sincerely, Massimiliano Puglisi General Manager
howardf199
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 14 พ.ย. 2024
This was our first time in Sicily. We loved the property and the experience of Taormina. Also, we booked a private Godfather tour which was really fun.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your kind review! We're delighted you enjoyed your first visit to Sicily, the property, and your Godfather tour experience. We look forward to welcoming you back in the future. Best Regards, Massimiliano Puglisi General Manager
4qigd33ijo
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 6 พ.ย. 2024
Fantastic views, incredible beds, wonderful food. Very attentive staff that are not intrusive. Gardens surround the property make it quiet and tranquil in the midst of shopping streets with many excellent restaurants around. Just leave the driving to professionals on these narrow streets.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed the views, comfort, and tranquility of our property, as well as the attentive service from our team. We look forward to welcoming you back on your next visit! Warm Regards, Massimiliano Puglisi General Manager
mbetters
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 5 พ.ย. 2024
Excellent accommodations and gracious and helpful staff. Would recommend this hotel to anyone looking to be pampered!
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your kind review. We're delighted you enjoyed your stay and appreciate your positive feedback. We look forward to welcoming you back. Sincerely, Massimiliano Puglisi General Manager
SB9322024
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 4 พ.ย. 2024
What a hotel! The service and staff were simply incredible. Probably the best we've ever experienced. The location is amazing and the views of Etna incredibly memorable. I would recommend going in October to take advantage of some blissful temperatures.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for sharing your wonderful experience. We're thrilled you enjoyed your stay, particularly our service and staff, along with the breathtaking views. We appreciate your recommendation and hope to welcome you back soon. Sincerely, Massimiliano Puglisi General Manager
Hannah P
เข้าพักเมื่อ ต.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 3 พ.ย. 2024
The reason you stay at a location such as the Grand Hotel Timeo is because a place like this pays attention to all the details. The staff are attentive, kind and welcoming. The food is superb. Every detail is accounted for and it makes for a true relaxing vacation experience.
แปล
คำตอบจากที่พัก: Dear valued guest, Thank you for your kind review. We're delighted you enjoyed your stay and appreciate your positive feedback. We look forward to welcoming you back. Sincerely, Massimiliano Puglisi General Manager