Good food, the room are nice, equipped with a high inch TV and a speaker. Great for staycation
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for your wonderful review and perfect score!We’re delighted to hear that you enjoyed the food and found the room comfortable and well-equipped, especially with the large TV and speaker. It’s great to know our hotel was a good fit for your staycation experience.We truly appreciate your kind words and look forward to welcoming you back again soon!Our best regards,VinnaFront Office Manager
Michael L Gaol Family
ห้องเอ็กเซ็กคูทีฟเตียงคิงไซส์
เข้าพักเมื่อ มี.ค. 2026
คู่รัก
44 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 เม.ย. 2026
Always satu at this hotel. Good location and room ok.Breakfast with various choice.
แปล
คำตอบจากที่พัก: Dear Michael L Gaol Family ,Thank you for your kind review and continued support!We’re delighted to know you always choose to stay with us and that you enjoy our convenient location, comfortable rooms, and variety of breakfast options.We truly appreciate your loyalty and look forward to welcoming you back again soon!Our best regards,VinnaFront Office Manager
YigeAnge
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ก.ค. 2025
ทำงาน
15 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 11 ส.ค. 2025
It's a great hotel. The manager of the front office did a very warm welcome and preparation. The gym and the swimming pool and the supermarket downstairs are very convenient, thank you!!!!
แปล
คำตอบจากที่พัก: Dear Guest, Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang
BERNARD NGIAN YEW LEONG
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ธ.ค. 2025
ทำงาน
4 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 23 ม.ค. 2026
Get a free upgrade from Novotel team. And the room is big service is excellent. They have deco a welcome wording on glass and fruit plate on table. Cute elephant by towel. Best hotel
แปล
คำตอบจากที่พัก: Dear BERNARD NGIAN YEW LEONG,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the complimentary upgrade, spacious room, and excellent service. It’s great to know that the welcome decorations, fruit plate, and towel art added a special touch to your stay.Your kind words mean a lot to our team and motivate us to continue creating memorable experiences for our guests. We look forward to welcoming you back to Novotel for another exceptional stay!Our best regards,VinnaFront Office Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ ธ.ค. 2025
ครอบครัว
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 17 ม.ค. 2026
This hotel is attached to a mall making it convenient to eat and do some shopping. It’s also close to the airport. They helped us arrange a shuttle and were very accommodating even packing us breakfast to go. The room has a very cool design worth checking out. The AC feels more like a swamp cooler however and never really felt 100%comfortable in the room for sleeping.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for taking the time to share your detailed and positive review. We’re delighted to know that you enjoyed our convenient location connected to the mall, our proximity to the airport, and the service provided by our team including the shuttle arrangement and breakfast to go.We’re also pleased that you appreciated the unique design of the room. At the same time, we truly value your feedback regarding the air conditioning comfort. Please accept our sincere apologies for any inconvenience this may have caused during your rest. Your comments have been shared with our Engineering team for further review and improvement.Thank you once again for staying with us. We hope to have the opportunity to welcome you back to Novotel Tangerang and provide an even more comfortable experience in the future.Warm regards,VinnaFront Office Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ม.ค. 2026
คู่รัก
5 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 18 ก.พ. 2026
Great location with direct mall access. quiet rooms and grest we'll organised breakfast.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you for sharing your positive review following your stay at Novotel Tangerang.We are delighted to know that you enjoyed our strategic location with direct mall access, the quiet and comfortable room atmosphere, as well as our well-organized breakfast experience. Your kind appreciation toward our service truly encourages our team to continuously deliver excellent hospitality.We look forward to welcoming you back for another pleasant stay in the near future.Warm regards,VinnaFront Office Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ พ.ย. 2025
ครอบครัว
21 รีวิว
7.5/10
โพสต์เมื่อ 24 ธ.ค. 2025
Everything is good and satisfying except for the room’s cleanliness. The room smells bad and the rug is so dusty. I got an asthma attack from it.
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We truly appreciate your positive comments regarding our amenities, surroundings, and service.However, we are very concerned and sincerely apologize for the cleanliness issues you experienced, particularly the unpleasant smell and dusty rug, which caused you discomfort. This is certainly not the standard we aim to deliver, and we deeply regret the impact it had on your stay and health.Please be assured that your feedback has been shared immediately with our Housekeeping and Engineering teams for thorough inspection and corrective action to prevent a recurrence.Thank you once again for bringing this to our attention. We genuinely hope to have the opportunity to welcome you back and provide you with a much improved and comfortable experience in the future.Warm regards,VinnaFront Office Manager
Telvin Goh
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ม.ค. 2026
ทำงาน
8 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 30 มี.ค. 2026
Love this hotel. Connected to a mall with lots of food!
แปล
คำตอบจากที่พัก: Dear Telvin Goh,Thank you for your perfect score and lovely review!We’re thrilled to hear that you love our hotel and enjoyed the convenient connection to the mall with its wide variety of food options. It’s always great to know our location adds to a fun and comfortable stay.We truly appreciate your support and look forward to welcoming you back again soon!Our best regards,VinnaFront Office Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ก.ย. 2025
คู่รัก
6 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 14 ต.ค. 2025
The Novotel was nice, carpet a bit stained, but other wise nice, good bed and bathroom also
แปล
คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback and for staying with us.We’re glad to know that you enjoyed the comfort of our bed and bathroom, and that you had a pleasant stay overall. We also appreciate your comment regarding the carpet. Please rest assured that we have shared this with our housekeeping team for immediate follow-up and improvement.Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience.Warm regards,VinnaFront Office Manager
ผู้ใช้ไม่ระบุชื่อ
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ ส.ค. 2025
ทำงาน
42 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 5 ก.ย. 2025
This is the best hotel in Jakarta very good location close be shopping center always stay with this hotel
แปล
คำตอบจากที่พัก: Dear Guest,Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.We are happy to know that you are enjoyed and satisfied with our location.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Tangerang
Jasmineaboo
ห้องซูพีเรียร์ เตียงคิง
เข้าพักเมื่อ ก.ค. 2025
ทำงาน
1 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 15 ส.ค. 2025
Close to the airport and there's an excess to the mall, there's a supermarket in the mall. Very convenient.
แปล
คำตอบจากที่พัก: Dear Guest,Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Tangerang
Dennisyong
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ ต.ค. 2025
ทำงาน
15 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 14 ธ.ค. 2025
Good location and shopping available. Will stay again next time
แปล
คำตอบจากที่พัก: Thank you very much for your kind review and for choosing to stay with us.We’re glad to hear you enjoyed our convenient location and the nearby shopping options. It’s also wonderful to know that you would consider staying with us again.Dear Valued Guest,We appreciate your feedback on the amenities and will continue working to improve in this area to provide an even better experience next time.We look forward to welcoming you back on your next visit.Our Best Regards,VinnaFront Office Manager
ผู้ใช้ไม่ระบุชื่อ
ห้องซูพีเรียร์ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ มิ.ย. 2025
เดินทางคนเดียว
10 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 17 ก.ค. 2025
My second stay here but in another room. The safe was not working again. Had to call in the technician.
The shower hose leaking across the length of it. Asked for technician to come but none came.
Food that is delivered for room service is different from the menu given
แปล
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.as we strive to provide excellent service to all our guests. However, I sincerely apologize for the issues your experience stay. It is disappointing to learn that the condition of your room did not meet your expectations.Please be assured that we take these matters seriously, and I will personally address this with our Engineering and restaurant team to ensure that necessary improvements are made.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Tangerang