โรงแรมสโม้คเฮาส์ คาเมรอนไฮแลนด์ส

Sekitar Smokehouse sgt cantik dgn taman bunga. Bilik juga besar menjadikan percutian kami sgt best

The staff was really friendly the food was good the environment was superb

This is one of the worst and poorly maintained hotel. Sofa and carpet was very dirty. Bathroom rail was almost falling off. Table and cupboard has old wornout marking. Bed linen was dirty. Walk up stairs, leading to the room was uneven, and partly shertered by rusty metal roof, with rain dripping on us. Whole established was too under maintained to be collecting any $$ at all Water heather was a tank based where 2 units were sharing 1 tank. Just happened the backup heather in house unit short circuit or tripped (both units same time??) Causing in flow water to be cold! If based on the tank water, once 1 person used, the others in 2 rooms that i booked couldnt bathe. Reception asked me to wait 15 mins before the next person gets to shower. Imagine, it would take to shower as I have booked 2 rooms with 4 adults!! Probably a tasks to complete in 1.5 hrs After a second call to recep saying i would ask for my money/ refund back, then they offered to send a maintenance guy over. Issue was fixed, but it was late night, and a few of us did not shower for the night. Finally last straw, we checked out the following day, even though I had booked 2 nights. Hotel staff did nothing not even any words upon hearing it.

We spend one night as family staycation in this hotel which remind me, my university holiday trip staying in B&B in UK many years ago, it is first time experienced for my wife and 2 kids how's the old British house look like. Nice restaurant set-up and foods :-) The room furniture is a bit run down and hope the hotel operator may consider to upgrade & change. I will come back again to stay in this hotel. Thank you.

Management is ultra unfriendly gone the old smoke House hospitality the comon staff are nice but all inexperience they listen to the Management keep apologise and I am a repeat customer stay more then 12 occasion for the last 20 year I come back here because of memory better go stay elsewhere

Great experience in the hotel.Beautiful garden and delicious food.Just enjoy it a lot.