I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
프론트데스크의 서비스는 최상입니다.
체크인을 조금 늦게 했는데 스위트로 업그레이드 받아서 큰방에서 묵었어요.
조금 아쉬웠던건 가운을 첫날주고 둘째날부터는 주지않는다더군요.
심지어 가져가버려서 좀 아쉬웠습니다.
또한 몇가지 수건과 컵을 빼먹고 챙겨주지 않아 아쉬웠지만
그밖의 서비스는 좋았습니다.
연식이 있다보니 노후된 시설은 어쩔수없지만
그 이상 노력하여 관리하고 서비스하여서
다음번 가족 여행때도 이 호텔에 묵을 것입니다.
수영장도 좋고 한가로워요.