Myself, my spouse, our 9month old and our 5 year old were kicked out of this hotel at 2am because they decided (after receiving our booking, money and checking us in) that we were a danger because we didn’t have C19 tests.
They didn’t let us know we needed them when we booked.
We called Trip.com and spoke to someone who said her name was “Mei Mao” and she refused to identify herself further. She just told us rudely to leave and said that “if you have kids, you have money for another hotel.” We asked for her to initiate a refund which she refused to do.
After, she and the hotel agreed to call the cops and hotel manager on us despite us proving we have never left China since 2018 and showing our Green Health Code.
So we left the hotel at 2.30am with our kids and nowhere to go.
If you’re a foreigner, even if you’ve stayed in China for 3 years and come from a low risk area, don’t go here without a negative test. You’ll be kicked out.
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