I stayed at this hotel for over 7 nights and all went well.. the room was big enough and clean, breakfast was so nice I enjoyed every morning.. they use to have homeless tents outside but Tacoma police cleared them and now the street is very clean with no homeless.. Tanya was so professional at the reception and I had time to talk to her... When I happen to visit Seattle again they have my booking without think...
We spent the night because we were visiting the University of Puget Sound, and it was a convenient location. The room fit our needs, but I don’t think I could stay for more than one night. It’s really basic here - including their restaurant. Dinner menu was the typical pizza and stuff, and breakfast was stuff that they thawed out and heated. One easy thing they could do is require a dress code at their restaurant, because frankly restaurant employees wearing T-shirts just doesn’t seem professional. The room itself was ok - bed, basic flat screen TV, small but functioning bathroom with a shower curtain. The shower water seeped to the bathroom floor with water, but easy enough to wipe up… Just not excited about this place.
Nice, decent, clean hotel with breakfast included and free parking. About 10 minute walk from Washington State Fairgrounds, while downtown Puyallup with restaurants and bars is about 20-25 minutes walk or a short drive. Rooms and bathrooms aren't the most modern but everything was very clean and comfortable. I was happy to get a room overlooking the trees (the other 3 sides of the hotel overlook either the parking lot or road). So I had a nice quiet stay. Staff are quite friendly and efficient (although they had a big line up of water bottles at the front desk and when I asked for one she said oh there's water bottles in the room, not mentioning that they are $4 each. If the water bottles at front desk are only reserved for top tier elite Bonvoy members maybe they should hide them out of the way, in my opinion, but that's just a minor point!)
This hotel has got be top 2 that I have been to. Isela DeHaro and her team are superb. The hotel is always clean, the rooms are maintained, and the staff are incredibly pleasant. They greet each guest happily and are just a joy. Bfast is always fresh and clean. 5stars!!
DO NOT BOOK THIS HOTEL!! As we drove into the driveway of the hotel, the area and buildings looked dilapidated, rundown and unsafe (Strike 1). As we entered the lobby on August 15 at 2:10pm, the desk clerk screamed at us “No check in til 3pm, sit down over there”. No Good Afternoon or Welcome to Quality Inn etc. (Strike 2). We sat in the lobby which featured furniture that was worn and shabby. Then sat and listened for several minutes to the desk clerk and another lady who appeared to be in housekeeping loudly discuss some suspicious “medicine” that they found in one of the rooms. They were also discussing long term residents that are too loud in this room and that room (Strike 3). I then started looking at recent reviews online and was shocked by what I saw, confirming that my instincts were correct. Luckily I had until 4pm to cancel my reservation and that’s what I did. We found a better Tacoma hotel to stay in. This hotel is NOT representative of the Choice Hotel brand and should not be a part of their hotels. When we book through the Choice Hotel website there is a certain standard that is expected, and Quality Inn and Suites in Tacoma, Washington does not meet the standard. Don’t be like me, read the recent reviews carefully before booking any hotel.