โพสต์เมื่อ 17 ม.ค. 2024
Kseniia Koshevaia
We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance.
The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident.
While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay.
In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 5,537
โพสต์เมื่อ 1 พ.ย. 2023
Shi Luna
ฉันพักอีกหนึ่งคืนหลังจากการจองครั้งแรก การบริการยังคงยอดเยี่ยมพอๆ กับ โอ้ ขอความช่วยเหลือที่แผนกต้อนรับสําหรับแท็กซี่ไปสนามบิน ถูกกว่า Uber หรือ lyft มาก
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 2,726
โพสต์เมื่อ 20 ม.ค. 2025
Victoria
The hotel was located in a great area. Service was professional and friendly. The dining room for dinner and cocktails was closed; bummer. The breakfast dining was limited. Belgium waffles were their specialty. Lunch items were a couple of soups, a salad, and 2 entrees. The rooms were clean however we had to change rooms due to a constant running toilet. The desk had mentioned compensation but we have not received any this far and we have yet to receive our email receipt.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 2,751
โพสต์เมื่อ 11 มิ.ย. 2026
TeenaychelleI enjoyed my time at this hotel. It was a lovely stay. The room was clean. The staff was friendly when you call they answer your questions in a timely matter. They are all around the board a great establishment to go and visit in New Orleans. It is close to a lot of different attractions
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 3,425
โพสต์เมื่อ 18 พ.ย. 2024
TheeTallNurse
Perfect location, walking distance to pretty much everything to do in downtown New Orleans. Room was very clean, bathroom was small but understandable. Staff was very friendly and nice even during an influx of check ins. They were still pleasant and nice. Staff and food at the restaurant were very nice and accommodating as well. Valet service was extra but worth it. No issues and staff were very nice. Beverage fridge in the room was stocked full with variety for purchase. Housekeeping staff were very friendly and the room was cleaned without having to ask for anything. Overall a great stay. This was my first time staying at this hotel despite being to NOLA way too many times to count. Will definitely add to my rotation of hotels for future stays.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 3,361
โพสต์เมื่อ 4 พ.ย. 2025
ผู้เข้าพัก
The hotel itself is fine and the location is excellent, but we had several awful service experiences.
First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day.
Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room.
When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology.
Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating!
It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult.
The only good staff interactions we had were with the interns who were there on a training program.
Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025?
Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 3,589
โพสต์เมื่อ 26 ธ.ค. 2019
ผู้เข้าพักอย่างอื่นดีหมด ที่จอดรถก็แพง แต่นี่ไม่ใช่ปัญหากับโรงแรมนี้ แต่ที่จอดรถแพงทั่วเมือง ทำเลที่ตั้งของโรงแรมดี เดินสิบนาทีถึงพื้นที่ที่พูดภาษาฝรั่งเศส
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 3,559
โพสต์เมื่อ 21 มี.ค. 2026
ผู้เข้าพัก
(ที่สอง) หลังจากออกจากโรงแรมด้านบน ทางโรงแรมหักเงิน US $ 83.05 บนบัตรเครดิตของฉัน และ 𣎴 ใบแจ้งหนี้และใบแจ้งหนี้ให้ฉัน (ถ้าเป็นค่าจอดรถหนึ่งวัน น่าจะมากกว่า 40 หยวน) ฉันโทรไปที่โรงแรมเพื่อสอบถาม มีแต่บันทึก ไม่มีการตอบกลับ ในช่วงชั่วโมงเร่งด่วนเวลา 15.00 น. แขกหลายสิบคนเข้าแถวเช็คอิน มีพนักงานต้อนรับเพียงสองคนที่แผนกต้อนรับ หนึ่งในนั้นรับเฉพาะสมาชิก แขกที่เหลือสามารถจ้องมองได้เท่านั้น โรงแรม 4 ดาวที่มีห้องพักมากกว่า 1,000 ห้อง ไม่ควร
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 3,490
โพสต์เมื่อ 16 มี.ค. 2025
ผู้เข้าพัก
Ubicación, instalaciones, limpieza y servicio, excelentes.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:฿ 1,829