JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
DDr. PuppioIt’s an old hotel…, in downtown.
It’s close to Apple store.., like 10-15 minutes walking.
Good room.., I got a Studio King suite.
No problems with the elevators..
Very good breakfast.. (tasty omelet).
There are some beggars sleeping (inhabiting) the sidewalks around the hotel.
I’d stay again..!!
ผผู้เข้าพักThe staff does a lot of work to ensure all travelers are accommodated. It can be a tricky location but I’ve seen a lot of improvement with well executed rules that will hopefully keep it safe for everyone. Had a room swap done to help me due to forgetting to ask for a bottom floor. They made it right and I appreciated them