คำตอบจากที่พัก: เรียนท่านแขกผู้มีเกียรติทุกท่าน ขอขอบคุณที่ท่านเลือกเข้าพักที่ Jingyi Hall, Gusu Small Courtyard ของโรงแรม Suzhou Cultural Hotel โรงแรมตั้งอยู่ในเมืองโบราณ ซึ่งสะดวกสบายเป็นอย่างยิ่ง และท่านสามารถสัมผัสวิถีชีวิตของชาวซูโจวในสมัยโบราณได้ สัมผัสประสบการณ์แบบ Gusu ในย่านซื่อเฉิงตรอกเก่าแก่นับพันปี และมั่นใจว่าทุกท่านจะได้รับประสบการณ์ที่สมบูรณ์แบบ สำหรับข้อเสนอแนะในการเปลี่ยนม่านห้องน้ำบางๆ ให้เป็นประตูตามที่ท่านได้รีวิวไว้นั้น ข้าพเจ้าได้ให้ข้อเสนอแนะแก่ผู้บริหารระดับสูงแล้ว และเชื่อว่าจะมีแนวทางแก้ไขที่เหมาะสมในภายหลัง
陈_丽丽
Su Style · Two-Bedroom Detached Courtyard
เข้าพักเมื่อ พ.ค. 2026
ครอบครัว
16 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 5 มิ.ย. 2026
Excellent location. Service staff are very attentive. Close to many attractions. Only disadvantage is no shelter when raining from my room to the main hall.
Lovely little hotel. Very nice design. Girls at the reception helped us bring luggage to the room as it was second floor with no lift. Nice terrace overlooking the roofs.
Lovely touches like fruits and chinese tea with cute cups. Nice shower, clean room. Comfy bed.
Basic chinese breakfast. Very close to the touristy areas. Beautiful friendly cat lives there. I really hope he is not stuck in his little room all the time.
Tiny bit noise from the street and neighbours coming back late at night but not a big issue.
Took a taxi back to the train station for something like 2€.
Would stay again!
แปล
คำตอบจากที่พัก: Dear Guest,Thanks so much for choosing Gusu Xiaoyuan·Jingyitang and your heartfelt 4.7-star review! We’re thrilled you loved our hotel’s lovely design, clean room with a comfy bed and nice shower, plus the sweet touches of fresh fruits and Chinese tea in cute cups.Our reception team is glad they could help with your luggage to the second floor (no elevator, but we’re always ready to assist!). We’re also happy the terrace with ancient roof views impressed you—and don’t worry about our friendly cat! He’s well-cared for and gets plenty of time to wander, not stuck indoors all day.Nestled in Suzhou’s ancient urban area, we’re steps from Humble Administrator’s Garden, Suzhou Museum and Lion Grove Garden, with convenient local facilities and affordable taxi rides to the train station.We appreciate you mentioning the slight street/neighbor noise—being in the old town, it’s part of the local charm, but we’ll try to optimize sound insulation for a quieter stay next time.Thanks again for your recognition! We can’t wait to welcome you back to Suzhou. Wishing you joy and smooth journeys!
ผู้เข้าพัก
Sunshine Double Room (with Terrace)
เข้าพักเมื่อ ต.ค. 2025
คู่รัก
26 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 21 ธ.ค. 2025
Beautiful and nice hotel i been all my life
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for choosing GUSU YARD HOTEL and leaving us a 5-star review! Your comment "Beautiful and nice hotel i been all my life" is the greatest recognition and encouragement to us. It's our honor to provide you with a pleasant stay experience.We look forward to welcoming you back anytime. Wish you all the best!
Good location near some of the most famous gardens of Suzhou. Be aware that this is a very busy and touristy area of Suzhou, so if you want peace and quiet, this is not your place. The hotel is ok, the room we stayed in was a bit rundown and smallish, but good enough for a couple of nights. Nothing too bad, it just shows its age already. Service is friendly but somewhat indifferent. Overall a decent place to spend some nights while visiting Suzhou.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for choosing to stay at Gusu Xiaoyuan·Jingyitang and taking the time to share your honest stay experience! We truly appreciate your recognition of our prime location in Suzhou’s ancient urban area, adjacent to core attractions like Humble Administrator’s Garden, Suzhou Museum, and Lion Grove Garden. With complete surrounding living facilities and full of local charm and vibrancy, we’re honored that our location brought convenience to your Suzhou trip.We sincerely accept every piece of your feedback: As the guesthouse is situated near major scenic spots in the old town, it’s inevitably bustling. If you prefer a quieter atmosphere, please feel free to inform us in advance next time, and we will do our best to arrange a quieter room for you. Regarding the slightly outdated and small room, since our guesthouse is renovated from an ancient residence, it retains the layout and characteristics of traditional architecture. We understand this may have fallen short of your expectations in terms of space and facility freshness. We have arranged for a comprehensive inspection and maintenance of the rooms, and will focus on optimizing hardware details in the future. For the service, we will also enhance team training to improve proactivity and attentiveness, avoiding making you feel "indifferent".Your objective feedback is a valuable motivation for our improvement. We have always strived to provide guests with a more comfortable stay while preserving the charm of the ancient town guesthouse. Thank you again for your understanding and suggestions. If you visit Suzhou again in the future, we look forward to showing you our changes and progress. Wishing you a pleasant life and all the best!
Careylai93
Sunshine Double Room (with Terrace)
เข้าพักเมื่อ ก.ย. 2025
คู่รัก
4 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 1 พ.ย. 2025
Cute homestay located in a less busy street which is only 10 mins away from Humble Administrator Garden. Our room has a nice view of the roofs. We were given complementary breakfast and it was tasty despite it is pretty simple breakfast. Overall we had a pleasant stay here and highly recommended.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for sharing your lovely stay experience with us! We’re thrilled to hear you described our property as a "cute homestay"—it warms our hearts to know you enjoyed the quiet location (just a 10-minute walk from Humble Administrator Garden) and the nice roof-view from your room.It’s also great to learn you liked our complementary breakfast, even though it’s simple. Providing such little thoughtful touches and a comfortable stay for guests like you is exactly what we strive for. As you mentioned, our courtyard is nestled in Suzhou’s ancient city center, close to not only Humble Administrator Garden but also Suzhou Museum and Lion Grove Garden. The surrounding area is full of local charm and convenient amenities, perfect for exploring the city’s beauty.We would be absolutely delighted to welcome you back in the future and hope to offer you an even more comfortable stay. Wishing you all the best in your future travels!
ผู้เข้าพัก
ห้องที่มี 2 เตียงพร้อมลาน
เข้าพักเมื่อ ก.ย. 2025
เดินทางกับเพื่อน
3 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 22 ต.ค. 2025
An aesthetic boutique hotel near the old town. Everything was perfect for us: the location, the space, the service and the chinese breakfast. However, it was uncomfortable the fact that for the toilet there was no door, only a curtain.
แปล
คำตอบจากที่พัก: Dear Guest,Thank you so much for taking the time to share your detailed feedback about your stay with us! We’re absolutely delighted to hear that our aesthetic boutique hotel near the old town met your expectations—from the prime location and spacious accommodation to the attentive service and authentic Chinese breakfast, your recognition means the world to our team.We sincerely apologize for the discomfort caused by the curtain instead of a door for the toilet. Your feedback is invaluable as it helps us identify areas for improvement, and we have already passed this suggestion to our management team for further review. We are committed to enhancing our guests’ experience, and we will explore feasible solutions to address this issue promptly.Once again, thank you for your honest feedback. We would be truly honored to welcome you back in the future, and we hope to have the opportunity to provide you with an even more perfect stay. Wishing you all the best!