รีวิว The Alana Surabaya

Nice hotel for bussiness trip in Surabaya, a lot of restaurants nearby

The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good

good for service n very big and clean room, recomended for everyone

Value for money hotel. Basic facilities are there but dont expect five stars like facilities. Breakfast was nice tho

Great place to stay. It located near main city. Service is excellent. Hospitality is great. The breakfast have varieties which is great. Overall is great place to stay.

Very nice hotel. Everything is in good condition. Plenty choices of breakfast.

wonderful experience

All is good, great excellent services, gym good ... sauna good ... pool good ...

Good,

Bagus

AC nya kurang dingin,kalo di naikin ada bunyi kretek2 dan kenceng banget ganggu banget pokonya. Yg lain nya semua ok.

Okeee deketbroyal plaza dan banyak makananannnnn di sebelah2nyaaaaaaa okeee

Kamar nyaman, perlengkapan lengkap. Staff ramah, makanan relatif enak. Kolam renang semi indoor.

sangat nyaman untuk menginap bersama keluarga. terimakasih the alana^^