Unwind in style at our Stoke-on-Trent hotel, in one of our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber inducing, king-size Hypnos bed. The hotel is ideally located in the heart of Stoke-on-Trent, and just a 10 min walk into Hanley. There you'll find well- known high street shops in the Potteries shopping centre, plus the Potteries Museum and Art Gallery. Other attractions close by include Waterworld (900 yards away), Alton Towers Theme Park (30 mins drive), and several famous pottery outlets. Stoke-on-Trent train station is just 2 miles away for those using public transport. You'll also find a Brewers Fayre restaurant on site serving a mix of traditional and contemporary dishes.
Excellent room and en suite, very clean and seemed fairly newly furnished/decorated.
Had booked a twin queen bed as was only available at time of booking (didn’t need two beds) and they did automatically switch me for what I think was a king bed on arrival and it was a very spacious room.
Minus a point for dinner at the hotel which is a bit of a let down.
- The allergens listed on the menu at reception didn’t match the allergens listed on the menu in the restaurant, so despite pre deciding what to have, was a bit of a let down to find some dishes were no longer allergen free
- Also had my starter and main arrive before my drink did, despite ordering at the same time (they did apologise, as they were busy)
-dinner in the restaurant was over priced for what you get (no seasoning or flavour)
Breakfast however was great and excellent quality for buffet style.
I used the gym and although small, it was great for a short stay and a nice to have.
All staff were super friendly
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. Start your day stress-free at Best Western Plus Stoke on Trent City Centre Moat House as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Throughout the day, engage in the entertaining activities available at Best Western Plus Stoke on Trent City Centre Moat House. Unwind by the pool at hotel and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Everything's coming up roses at Premier Inn Hotel Stoke/Trentham Gardens, located on the stunning Trentham Estate. You'll also be well placed for great days out, with some of the country's best theme parks nearby. And if you're here to work, we're close to business destinations around Stoke, too. Take a wild ride at Alton Towers, or make a splash at Water World. Enjoy an afternoon's stroll around Trentham Gardens, or see how the region was shaped at the Potteries Museum. After a busy day, unwind with a tasty meal in our restaurant and a great night's sleep in your extra-comfy bed.
2024.12.02
Staying here over the weekend 29th Dec to the 1st Dec.Im recovering from cancer treatment that has affected my mobility.We called in early to see what room I had been allocated.I can't get in and out of a bath.Leanne on the desk is an absolute asset to your company.She sorted us a room out with walk on shower.It was very busy ,she was working reception and the bar.Very calm under pressure and smiling.(im sure she didn't feel like that ).She was very professional 👏Thank you Leanne ..Will definitely be back .
I arrived at the Upper House on a snowy, frosty and slippy evening after a 2 day workshop in central Manchester, and from the moment i stepped in the door it was like being in another world of warmth, comfort and welcome. I had an issue with my initial room, which the lovely staff sorted quickly and with no fuss. The lounge is beautiful, had an open fire, a nice cold beer and the resident cat fast asleep - nearly dozed off right there, but so glad i didn't; because along with everything else being wonderful, the food at the Upper House is just phenomenal. Both evening meal and the Staffordshire breakfast were superb; huge portions and so so tasty! To think I nearly broke my journey at the Premier Inn - so glad i didn't and I will definitely be back.
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65 reviews
4.5/5
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PKR 20,282
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A great hotel, great facilities and the bedrooms are exceptional.The leisure facilities are very good and offer a great choice for an overnight stay or longer. The staff are welcoming and always friendly and polite.
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