โรงแรมใกล้ Community Orchardในสโตก-ออน-เทรนต์

The price increase in a days spa has prevented me from being able to go to the spa as often as I used to, however, we managed to get an autumn glow package, which included a 7 hour visit, lunch, free drink on arrival and one hour treatment. The same package last year also included the salt room, but this was not in the package this year. I’ll start with the pros, there are many. The staff were fabulous, really helpful, welcoming and friendly. As a vegan, I was more than happy with my vegan mezze platter and the new outdoor/indoor restaurant area is really lovely. The treatment was excellent, we had a facial and back and feet massage. Again the staff were lovely and we had camomile tea in the relax room afterwards. The swim up pool is great however, I found the water a bit too hot. Cons: The day we visited the spa was quite busy and we didn’t get around all of the outdoor rooms/areas but here is my experience of the ones we did visit. The steam room, both my friend and I and two other people noticed that the seats were slimy in places. I don’t know what causes this it might be quite natural but it wasn’t pleasant, it was mostly at the edges. From here we went to the cold bath. I love the cold bath experience and the exhilaration you feel when you get out, however, the bath had black lumps and white gooey pieces floating in it. Again not pleasant and I don’t know what it was but it certainly wasn’t nice. The paving around the swim up pool, was green in places and needed a good cleaning. We noticed stains on the day beds, the edges and the cushions. The floating beds in the indoor pool had black mould on them and one in particular smelled of mould. The cons didn’t ruin our day, but, we noticed them and other people will too. They need attention because the price for a day spa is high and I do expect everything to be perfect as it has been in the past.

Excellent. I cannot thank Kevin & the team enough. I found myself needing accommodation very last minute due to my partner having an serious accident and needing spinal surgery at the Stoke Royal. Kevin went above and beyond to accommodate me for a week due to me not being from the area and needing to stay close to the hospital. Rooms clean, they have everything you need, beds comfy, lovely little place, great value for money. Really welcoming and friendly.

พนักงานเป็นกันเองช่วยเหลือดีและอาหารเช้าดีมาก ความสะอาดของห้องนั้นยอดเยี่ยมและฉันนอนหลับฝันดี ข้อร้องเรียนเล็กน้อยเพียงอย่างเดียวของฉันคือพวกเขาปิดบาร์เร็วมากดังนั้นพวกเขาจึงไม่สามารถดื่มไพน์อย่างรวดเร็วได้ แต่จะใช้อีกแน่นอนถ้าอยู่ในพื้นที่

ฉันไปทําธุรกิจที่มหาวิทยาลัย จากช่วงเวลาที่ฉันเดินเข้ามาคุณจะรู้สึกว่าวัฒนธรรมการบริการลูกค้านั้นดีมากและเป็นธรรมชาติมาก สมาชิกทุกคนในทีมตั้งแต่แผนกต้อนรับไปจนถึงทีมที่เราดูแลบาร์และร้านอาหาร ฉันนั่งที่นี่เพื่อเขียนสิ่งนี้หลังอาหารเช้า อีกครั้งเป็นสภาพแวดล้อมที่เป็นมิตรและจริงใจจริงๆ ฉันรู้สึกว่าต้องเขียนรีวิวนี้ ฉันจัดการสภาพแวดล้อมที่ขับเคลื่อนโดยการบริการลูกค้ามาหลายปีแล้วและฉันรู้ว่าสิ่งที่คุณทํางานอยู่เบื้องหลังเพื่อให้บรรลุสิ่งที่คุณทํางานหนัก ทําได้ดีมากสําหรับทุกคน ฉันมีความสุขมากที่ได้เข้าร่วม Bonvoy ฉันจะกลับมา 100% มีวันที่ดี

Fabulous overnight spa stay with the family to celebrate my daughter's 21st birthday. All the staff were lovely and helped make our visit really relaxed and enjoyable. The spa therapists were all amazing and gave excellent treatments and advice. The food and beverages were all of a high standard. The rooms were comfortable and clean. Beautiful venue and lovely grounds. Hope to return

The hotel surpassed my expectations. It was clean, well- supplied, good presentation, etc. The first person I met was Olga at the front desk. She was everything you might expect & more. She presents herself with a smile & makes the guest feel welcome. I went downstairs several times to ask her questions and she was always helpful. I'm from Orlando, Florida. I grew up in the largest vacation/customer service culture in the world so I understand quality & professionalism. This young lady has it all. Promote her or at least don't let her get away! Thank you for a very pleasant stay.

Excellent stay! From the welcome to the checking out, the staff were friendly and helpful. The house is amazing - love that the history of the house is in a leaflet in the room. Our room was clean, spacious, had everything in working order and was comfortable. There were spare pillows in the wardrobe (which my husband and I needed as we are side sleepers and love a pile of pillows), the duvet and sheets were soft and comfortable. We had a tv in our room, tea/coffee facilities and a glass bottle of water. We chose to have dinner there instead of venturing out, and we are glad we did. The food was delicious. fresh and piping hot on arrival. The wine recommendation from the staff was spot on! The bar afterwards was lovely to sit in and wind down before bed. Breakfast the next morning (included in the booking) was again delicious and well cooked. There was also tea and coffee, fresh juice, pastries and toast for guests to serve themselves as much as they wanted. Before leaving we had a walk around the garden and the views are spectacular. The garden itself is well looked after and beautiful as well. My husband and I cannot fault a thing about our stay, which we chose for our 4th wedding anniversary and we will definitely be back.