โรงแรมใน City Square, เสิ่นหยาง 1.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:IDR 569,878
9.6/10
ดีเลิศ
ผผู้เข้าพักPros: Clean, amenities, free breakfast was good
Cons:
-We put up the Do Not Disturb sign (and tripled checked it) because we had done laundry, and the room was disorganized and had personal items hang drying. They came and cleaned our room and removed the sign.
-We had a packaged delivered to the hotel and showed them the tracking info on the Chinese receipt. They brought us the wrong package and then tried to tell us ours was delivered to the wrong hotel. Another guest helped translate and then they called the number on the tracking receipt. The receipt had the name of the employee at their hotel that signed for the package, which we tried to point out. After the phone call. They went and brought out my package. It had the tracking number clearly displayed so I'm really not sure why they couldn't originally find it.
-we checked out and were waiting in the lobby until we could go to the airport. My partner asked if there was a bathroom she could use. They told us they dont have a public bathroom and wouldn't let her go up to the floor with the bathrooms...after we just spent a lot of money at their hotel. It was pretty shocking after staying at many hotels much more friendly.
-the location wasn't terrible but there were no sidewalks and lots of barriers up so it was hard to get our luggage to the hotel.
Overall, we would not stay at this hotel again.
โรงแรมใน City Square, เสิ่นหยาง 1.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:IDR 630,841
9.3/10
ดีมาก
ผผู้เข้าพักI first stayed here during my first trip to Shenyang back in 2016 and I knew I wanted to come back for this visit as well. I remembered how well I was treated before and expected the same level of care. The staff, again, were helpful and friendly with an enthusiasm to take care of any requests immediately. My first problem was forgetting to bring my adapter for the power outlets. After calling the front desk to let them know of my situation, it wasn't more than 2 minutes and there was a call to my room, unbeknownst to me, to open my door, which I did, to find a robot delivering the adapter. I like a personal human touch so I was not that thrilled about the robot, but in a way it was funny. It turned out the adapter was wrong and after calling the front desk, a young lady showed up to assess the adapter issue. I was amazed once again how fast the service was, mere minutes again. She came back with the correct adapter and all was well. Upon requesting housecleaning each day, again it was a matter of minutes and the staff was there and did as we asked. The room size is big with a bathroom twice the size of any I have seen in the US. Step down to the 2nd floor for the amazing authentic Chinese breakfast buffet for a cost of $7, it cost more to eat at McDonalds. Again I was very pleased with the staff and cleanliness of the hotel.