ผผู้เข้าพักI first stayed here during my first trip to Shenyang back in 2016 and I knew I wanted to come back for this visit as well. I remembered how well I was treated before and expected the same level of care. The staff, again, were helpful and friendly with an enthusiasm to take care of any requests immediately. My first problem was forgetting to bring my adapter for the power outlets. After calling the front desk to let them know of my situation, it wasn't more than 2 minutes and there was a call to my room, unbeknownst to me, to open my door, which I did, to find a robot delivering the adapter. I like a personal human touch so I was not that thrilled about the robot, but in a way it was funny. It turned out the adapter was wrong and after calling the front desk, a young lady showed up to assess the adapter issue. I was amazed once again how fast the service was, mere minutes again. She came back with the correct adapter and all was well. Upon requesting housecleaning each day, again it was a matter of minutes and the staff was there and did as we asked. The room size is big with a bathroom twice the size of any I have seen in the US. Step down to the 2nd floor for the amazing authentic Chinese breakfast buffet for a cost of $7, it cost more to eat at McDonalds. Again I was very pleased with the staff and cleanliness of the hotel.
ผผู้เข้าพักI stayed at Shenyang Yunwan Hotel recently and found it to be very conveniently located—perfect for travelers using the train and visiting local attractions. The room was clean, though slightly run-down, and guests will need to manage expectations in that regard.
A major plus is that the hotel is directly connected to a shopping mall, offering easy access to food, shopping, and amenities. However, one important point to note is that the hotel’s air conditioning is centrally controlled by the mall. Once the mall closes (around 11:00 PM), the air conditioning is automatically shut off, leaving the rooms without cooling for the rest of the night. This can make the room quite stuffy, especially during warmer periods.
Overall, the hotel scores high on location and convenience, but the lack of air conditioning at night may be a drawback for some guests. It would be helpful if the hotel could provide an alternative cooling solution during non-operating hours.