The hotel is good.
The staff is very friendly.
Everything is very clean.
Breakfast is good.
Room service is poor.
Don’t clean your room every day.
We was 2 days there and I call because we need change the towels.
They explained to me that I had to take the used ones to the front desk I did it. But there were four of us and they only gave us two towels. We were there two days ago.
So they gave me two pool towels.that's unacceptable.
The jacuzzi water it’s just warm.
Cuban people was there listening music inaceptable for us because we had kids
After staying at hotels around the same price for a few days that were dirty and roach infested, surestay was a breath of fresh air! The Sarasota location on north tamiami is extremely clean and well kept. Sandra at the front desk was extremely helpful and so nice! For the low price this hotel is a hidden gem!
The hotel has a great location, very convenient for exploring the area. The rooms are spacious and comfortable. On our first night, we had an issue with noisy neighbors, but the reception staff kindly offered to change our room, which we really appreciated. The staff is friendly and helpful. The breakfast is quite good as well. Overall, a pleasant stay.
It definitely was a good stay I really can’t complain the rooms are good size the bedding and towels were clean an fresh and I would have to say it was in a good location in the heart of the Ringling art school