No improvement since last visit. Smoke smell still fills the Lobby from the open-flame cooking of Toro-Toro Restaurant. Great restaurant -- poor location choice. Hotel rooms are long-past due for gut renovations, as the rooms we have had on 2 visits confirm, which will cause us to stay elsewhere in the future. How old, stained, worn & chipped must furniture &/or bathroom fixtures become ”before” being replaced? All the staff were polite, courteous & helpful so no personnel complaints & housekeeping was basically OK. Attached parking garage is convenient since everything you want to do Downtown is within easy walking distance.
We bought a Groupon with some friends on at the spur of the moment and decided to forgo our weekend usual of being at the lake and instead drove 12 miles to this lovely hotel. The entire staff was friendly, courteous, and went out of their way to make sure our overnight stay was top notch. The pool is bigger than most hotel pools and very, very quiet. We packed a cooler and made a day of it at the pool. Eric, the shuttle driver dropped us at a little hole-in-the-wall restaurant for dinner and then picked us up when we called him. He helped with the mini refrigerators we needed and even provided extra pillows. We had a great time at the hotel. So much fun that we did it two weekends in a row!!
We loved the Fort Worth Omni!!! It’s a beautiful hotel and there was not a stone not turned in the design of this hotel. Every single thing was well thought out. Clean hotel and friendly staff! We will definitely stay again when we visit again!
JJinThe hotel offered me complimentary breakfast because my flight was canceled. That’s great! I hope the hotel would offer early morning bookings if the customers have special situations such as flights cancellations/
PPioneer17948243883I have been coming to this hotel multiple times over the last 6 weeks to visit a relative who is hospitalized. The accommodations are clean and comfortable, there's a nice complimentary breakfast every morning, the location is ideally located near some great restaurants, the Montgomery Street Antique Mall, and easy access to Harris Hospital. What _really_ makes this place great is the staff though. From Front Desk to Housekeeping to Maintenance to ”The Breakfast Ladies,” everyone seems to find genuine joy in helping their guests. Those smiles and welcomes and helpful attitudes make me feel like I'm one of the family. You can tell a lot about a place by the way the staff interacts with each other when they think nobody is looking...these are good folks who love each other and love serving their guests. My first experience kept me coming back, and now there is no place I'd rather stay.
ผผู้เข้าพักโรงแรมก็ดี ข้อร้องเรียนเดียวที่ฉันมีคือฉันมี Do Not Enter/ Do Not Disturb (ไม่แน่ใจว่ามันพูดอะไร) แขวนอยู่ที่ประตูเมื่อฉันไปที่ร้าน พวกเขาเข้ามาอยู่แล้ว! ฉันเหลือเงินที่เคาน์เตอร์และของมีค่าอื่น ๆ ที่ฉันไม่ได้ใส่ไว้ในตู้นิรภัย bc ฉันไม่มีเวลาโยนมันเข้าไป ถ้าฉันใส่ป้ายที่ประตูบอกว่าไม่ smh พวกเขาไม่ควรเข้าไป
Front desk seemed apathetic. Disappeared from front desk serval times during our stay. Bed was uncomfortable. Garbage disposal broke in our room and flooded the cabinet below which we clean up and reported to hotel. Had to request several times to get more sheets as we stayed here over a week. Breakfast food was yuck. Why are you placing velvetta cheese into your omelettes? Ran out of fruit quickly. Gym was meh. The peloton in there was not functioning for the first three days of our visit. Told hotel staff which did nothing. I finally got a wrench and adjusted the seat and had to update their peloton using my Bluetooth on my phone as internet to get it updated. I finally fixed that myself. Towels were in the gym 2x in ten days. Didn't have water until the very last day. Do not recommend
JJalaunii OBoth nights i was there someone “mistook” my room or atleast thats what the front desk said when I called down saying someone keeps trying to open my door. I had ants in the bed DISGUSTING BUT THE BIG NO REFUND SIGN AT FRONT & the fact I booked it through work I didnt even bother complaining. The after hour lock on the back door never actually activated so anyone could walk in the building. Middle of summer & the pool was closed. Immediate area is a little industrial/sketchy but i didnt have any actual issues outside. I gave 2points because parking was ample & great also they pre cooled my room which was great for the 104 texas weather. I will not stay here again but for the price it did its job since i wasnt there except for maybe 8hrs in total.