Pelin A. Kahyaoglu, the navigator. Very personal and approachable when assistance needed.
Unfortunately the day we checked in the hotel had issues with the room keycards system so we were not given the keycards until late in the evening. But no fault of the staff as they tried very hard to make sure we could get into our room each time.
The hotel is superb with good service, nice room with good view, the staffs are very professional and considerable, willing to help a lot. Location is good with public transportation and shopping mall around, very convenient. Good experience to explore Izimia!
Everything with the hotel was great except for the service at the restaurant/bar on the top floor. Other than that everything was on point! The hotel was super clean and surrounded with amazing restaurants
With a stay at Kaya Izmir Thermal And Convention in Izmir (Narlidere), you'll be within a 15-minute drive of Konak Square and Kemeralti Market. This luxury hotel is 13.9 mi (22.3 km) from Ege University and 0.4 mi (0.6 km) from Aqua City.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, hot springs, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Turkish cuisine at Smyrna, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Izmir? This hotel has 62431 square feet (5800 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 316 air-conditioned rooms featuring iPod docking stations and minibars. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Otelin resepsiyonunda 1 saat beklemek zorunda kaldım. Çünkü uygulamanız bütün ilkel şartları kullanıp, rezervasyonumu otele faks ile bildirdiği için 1 saat boyunca size ulaşmaya çalıştım. Otel hizmeti çok iyi olmasına rağmen, uygulamanızdan aldığım için bu zorluğu yaşadım. Üzgünüm
ผผู้เข้าพักHotel is not too far located from the airport (one single trip with taxi around 120-130 Turkish Lira). Hotel is walking distance from the Gatemier city center with a lot shops and restaurant and walking distance from the train station which could bring you to the city center of Izmir. The hotel itself is clean with friendly staff. The hote room was comforatable and the breakfast buffet is a good mixtutre of turkish/continental. In my case, without any problem I could have a late check out.
Negative: it can be noisy at the corridor due guests talking loud.
AAngela.KhLocation was excellent. Reception area staffs are helpful and friendly. Breakfast and drinks at bar was good. However room service & cleaning people are not so good. It seems that they don’t vacuum the carpet throughly. And didn’t clean my t-shirt which I gave for laundry with other clothes. Since I was in a hurry I didn’t check that well and paid for it. Otherwise good value for money & excellent service.
ผผู้เข้าพักThough the room was on the small side,we had enough space for our luggage. The location was excellent for the tram into downtown and to the train for Efesus and Denzili. We loved the restaurant, bar, and seaside areas a 10 min walk from the hotel.
AAli BerkKonum güzel, oda temizdi ancak odayı ısıtmak için bulunan klimanın filtrelerinin değişmesi lazım, alerjimden dolayı uykum çok bölündü. Genel olarak önerilebilir odalarda güzel ***et sadece toz alımına biraz daha dikkat edilmesini isterdim.
ผผู้เข้าพักOtele girdiğimiz andan itibaren karşılama oda gösterme ve tüm detaylar için resepsiyonist arkadaslar cok saygili kibar ve house keepingler muhtesem ilgiler ve odalar tertermiz ; tum hersey için teşekkür ederkz
ผผู้เข้าพักGreat stay, very comfortable and clean, it's obvious that it's an older hotel but looks to be well taken care of. The water DOES have a weird smell to it sometimes but i don't think it has anything to with the hotel, it's just Izmir... I've stayed at many hotels in the area and even though the breakfast of anemon is not the best it's still more than enough and if i compare every aspect collectively this hotel was the best experience
SSahaรีเซฟชั่นตอนแรกพยายามจะให้เราได้ห้องที่ไม่มีหน้าต่างแต่ในการจองเราระบุว่าห้องมีหน้าต่างได้ชัดเจนเขาบอกว่าจ่ายเพิ่มเพื่อจะได้สูทหลังจากมีการโต้แย้งบางอย่างเขาเปิดห้องที่มีหน้าต่าง2ห้องทั้งที่ตอนแรกบอกว่าห้อง were full,, run by people who spoke English well, also อาหารเช้าก็แย่และที่เก็บไว้ใน very miserable บางครั้งบอกไม่กี่รายการเสร็จ.the cleaning lady ทําหน้าที่ได้ดี.โดยรวมไม่ใช่ประสบการณ์ที่ดี.location great but hotel is not วิ่งคนมืออาชีพสมัยใหม่ของฉัน ที่สามารถทําความยุติธรรม ที่จะลงชื่อในเว็บไซต์ ยังไงก็ตาม ขอให้พวกเขาดีขึ้นในอนาคต