"Property has a lot of negatives. 1. Breakfast buffet was stale, everything tasted like plastic and we even found actual plastic in coffee. 2. Property staff are polite but do not know how to actually manage guests especially on crowded days. 3. Rooms are worn out. 4. Our room Ac was not working. 5 There is no manager in property during morning hours, as we wanted to meet the manager, we got to know that the manager comes to the property at 11 am. Till then its only staff which manages the property. Only 2 positives of this property is staff is polite and the location is 2 kms from Har ki Pauri with easy access to rickshaws."
"Swimming pool is not clean enough, Gym smells.
Restaurant coffee machines had some problem on the evening on 13 May and staff said they can’t serve coffee.
On 14 morning I went for breakfast and expected nice espresso coffee at breakfast but staff approached to me and told me that same things as 13 evening that machines still can’t work.
How come you run a hotel and machine is not fixed in 14 hours ?
But hotel has nice espresso coffee if machine works …!"