รีวิว Leonardo Royal Southampton Grand Harbour

พวกเรากลุ่มหนึ่งเช็คอินเข้าโรงแรมในวันที่ 6.23 และไปที่ระเบียงนอกห้องเพื่อถ่ายรูปในคืนนั้น สามารถเปิดหน้าต่างได้เต็มที่และไม่มีป้ายเตือนให้ออกไป โรงแรมรีบพาเราออกจากโรงแรมโดยไม่มีการเตือนหรือเตือนใดๆ เวลา 6.24 น. เวลาล่วงเลยไปก็เกิน 12 โมงเช้าแล้ว และไม่มีโรงแรมอื่นให้พักเลย นอกจากนี้ พนักงานแจ้งว่าค่าห้องจะคืนให้ในวันรุ่งขึ้น แต่ยังไม่ได้เงินคืน ในระยะสั้นประสบการณ์การเช็คอินนั้นแย่มาก! !

ทำเลที่ตั้งดีมาก

We wholeheartedly recommend this hotel. The staff members are exceptionally helpful and kind, making our anniversary truly memorable. Their genuine care and attention to detail towards guests exemplify exceptional hospitality. ❤️👍🏻 The front desk team, particularly Jimmy, was incredibly nice and charming.

The hotel was very good. The restaurant was first class. Breakfast great value. Spa - had a lovely massage. Would recommend this hotel and would stay here again.

Lovely hotel . This is the 2nd time we have stayed and will be back again next year. Very clean and tidy. Staff helpful. Wonderful Breakfast and a lovely pool and spa pool.

Beautiful hotel. We ate dinner in the Leo restaurant. Both had the burgers and fries. The celeriac side dish and another side dish were spectacular. Problem with our order meant one meal was delayed. The staff kept us informed and gave us a complimentary bottle of wine. Highly recommend this hotel 5 🌟

Good food, good service and very polite and friendly staff. With courteousy limousine to cruise terminal.

They screwed the windows locked, and I have served mental health problems. So this made my stay extremely uncomfortable.

Travelled over 100 miles to get there and to find the facilities in the spa/pool area are not working. No mention of this on the numerous phone calls prior. Not to mention the freezing cold swimming pool as mentioned buy other customers in reviews also. Hot tub broken so couldn't relax here at all. When up to the room and watched Netflix...£480 for a weekend to watch Netflix. I could of done that at home. Not to mention the service in the restaurant is beyond appalling. Not by all members of staff luckily. Won't visit again.

Amazing Hotel! Would book again

Good hotel with a great spa area to relax

That’s a good experience in the hotel, everyone is so warm that feels like home.

Room lovely. Clean. Afternoon tea lovely. Great location for cruises

Lovely stay very clean and tidy. Great location. Would stay again.