รีวิว อัสตัน พาลู โฮเทล & คอนเฟอร์เรนซ์ เซ็นเตอร์

คำตอบจากที่พัก: Dear Mr. Osama Maan,Thank you for your feedback. We sincerely apologize if your experience at Aston Palu did not meet your expectations, especially when compared to other Aston branches. Your input is very valuable to us and will be forwarded to the management team for evaluation and improvement.We are committed to continuously enhancing our service quality and facilities to ensure a satisfying experience for every guest. We hope to have the opportunity to welcome you back with an improved experience.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Ferederick Siahaan,Thank you very much for your feedback.We sincerely apologize for the inconvenience caused by the water dispenser placement and the unreliability of the Google Assistant feature in your room. Your comfort is very important to us, and we truly value your input.As a solution, we will Follow up with our team to ensure the Google Assistant system functions properly in all rooms.Evaluate the placement of water dispensers and consider guest-friendly alternatives, such as offering refillable glass bottles in-room or making bottled water available upon request, especially for late-night needs.We appreciate your comments and hope to welcome you back with a better experience. Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mrs. Sizca,Thank you for your review. We're glad to hear that you enjoyed the room and appreciated our strategic location in the city center, making it easy to find restaurants and other amenities nearby.We apologize for the parking inconvenience due to limited space, and we truly value your feedback as we continuously work to improve our guest experience.Looking forward to welcoming you back again soon.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at Aston and particularly appreciated our breakfast selection. Your kind words about the taste and variety mean a lot to us.We're thrilled to be your recommended hotel in Palu and look forward to welcoming you back for another enjoyable stay.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak/Ibu Yang Terhormat,Terima kasih telah berbagi ulasan positif. Kami sangat senang mendengar bahwa Bapak/Ibu merasa tempat kami nyaman. Kepuasan Bapak/Ibu adalah prioritas utama kami, dan kami berharap dapat menyambut Bapak/Ibu kembali untuk menginap yang menyenangkan lagi.Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Quesst lim,Thank you for your review. We’re glad to hear that you found our hotel suitable for your business trip and appreciated the cleanliness and new facilities. We strive to create a comfortable environment for all our guests.We understand that your early flight prevented you from enjoying breakfast, and we hope you have the chance to try it on your next visit. We look forward to welcoming you back and providing you with another great experience.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mrs. Mariska2323,Thank you so much for your kind words. We're thrilled to hear that you appreciated our hospitality and found the staff super. Your support means a lot to us, and we look forward to welcoming you back again soon.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Alastair Charles,Thank you for sharing your thoughts. We're glad you found our hotel pleasant, even though the organization and atmosphere didn't quite hit the mark for you. Your feedback is valuable, and we'll consider it as we strive to create a more inviting and cozy experience for our guests. We hope to welcome you back and provide an even better stay next time.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs.Thank you so much for your kind words. We’re delighted to hear that you found our hotel clean and well-located. Being close to the center is something we’re proud of, and we’re glad it added to your experience. We hope to have the pleasure of welcoming you back soon.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mrs. Dina,Thank you for your positive feedback. We're delighted to know that you had a pleasant experience at Aston Palu. Providing excellent service and ensuring our guests feel welcome are our top priorities. We're also glad to hear that you found our location convenient for your needs. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr./Mrs Your BestMates,Thank you for taking the time to leave such a positive review. We're thrilled to hear that you enjoyed your experience. Your feedback is invaluable to us, and we hope to welcome you back again soon. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Bapak/Ibu Yang Terhormat,Terima kasih atas ulasan positifnya. Kami senang Bapak/Ibu merasa puas dengan pengalaman menginap di Aston Palu, mulai dari aroma menyambut di lobi hingga sajian makanan yang lezat. Komentar seperti ini sangat berarti bagi kami untuk terus memberikan pelayanan terbaik dan suasana yang kekinian bagi para tamu.Kami tunggu kunjungan Bapak/Ibu selanjutnya.Hormat Kami, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Dear Mr. Frederick,Thank you for your valuable feedback. We're glad to hear that you were satisfied with the cleanliness, location, and service at our hotel. We also appreciate your comments about the bed and pillow. We will certainly take your feedback into consideration and evaluate the pillow size to ensure greater comfort for our future guests. We hope to welcome you back for a more comfortable stay at Aston Palu Hotel.Best Regards, Yuni Irawati Front Office Manager

คำตอบจากที่พัก: Ibu Ni Kadek Ayu Warsini Yang Terhormat,Terima kasih banyak atas ulasannya. Kami senang mengetahui bahwa Ibu menikmati kebersihan hotel dan kualitas makanan kami.Semoga pengalaman menyenangkan ini membuat Ibu berkesan dan kami nantikan kedatangan Anda kembali di Aston Palu.Hormat Kami, Yuni Irawati Front Office Manager