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คำตอบจากที่พัก: Dear Mr. Hideyasu,Thank you for your review and for staying with us. I am sorry to learn that our hotel was unable to meet your expectations regarding the Air Conditioner not being cold. Please accept our apologies. Necessary actions will be taken to improve the areas in which you are concerned. We wish to have the opportunity to serve your travel needs again in the future. We look forward to welcoming you back soon to Quest Hotel Cikarang.Warm Regards,BAMBANG WIJANARKOGeneral Manager

คำตอบจากที่พัก: Dear Mr Baihaqi USG,Greetings from Quest Hotel Cikarang.Thank you for your wonderful review! We are thrilled to hear that you had a cool and amazing experience at our hotel.We are delighted that you enjoyed our beautiful infinity pool. It's a perfect spot to relax and soak in the beauty of the surroundings. Our team takes pride in maintaining a well-equipped and beautiful gym facility, and we're glad you found it appealing.We are committed to providing our guests with a memorable holiday experience, and it's gratifying to know that we succeeded in doing so for you.Should you plan another holiday in the future, we would be more than happy to welcome you back to our hotel. If there is anything specific you would like to experience or any special requests, please feel free to reach out to us.Thank you once again for your kind words. We look forward to hosting you again soon!Best Regards,Rendi DenisalFront Office Manager

คำตอบจากที่พัก: Dear Valued Guest,Greetings from Quest Hotel CikarangThank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.Regards,Rendi DenisalAsst. Front Office Manager

คำตอบจากที่พัก: Dear Sirs,Warmest Greeting From Quest Cikarang I appreciate the time you have taken to write this gracious review for Quest Cikarang during your stay with us.It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us.We are looking forward to welcoming you back in the near future.Best Regards,JoniHotel Manager