The Balkan is a old style hotel in the center of Sofia over a metro station and 1m from the pedestrian area. Nationa Gallery, Synagoga, Moskea are at walking distance. Hotel is not bad as itself if you like carpets and Impero style fornitures but without WIFI connection in the rooms on the last part of the corridors. Breakfast is huge and of good quality. The Waiters Mafia is dominating the floors and if they say ”No”... it's final. We asked for bathrobe for 4 days and was ”No”. We asked for shampoo and conditioner for 3 days and was ”No”. We had a coffee in room and the dirty cup stayed there for 3 days. All above despite the calls and attempts from the consierge desk to solve the issues. Minor issue: the Waiters Mafia is controlling the elevator also... many times the cleaning trailer was moved using the guest elevator (big) instead the service elevator (small).
We had a nice stay. Upgraded to business room. Breakfast buffet was large and good. A super big indoor pool with sauna and spa. Location is quite good. Near central station and about 20min walk to city center. Reception staff was very friendly and helpful. Good value for money.
It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better.
Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.
Hey friends! A night at the hotel, me and my wife. I called from the airport and asked for a shuttle - within 7 minutes a shuttle came. Beautiful! Check in for a few minutes - short and to the point and professional. A room was already ready. Reasonable, tasty and varied breakfast. On the floor of the rooms there is a facility with hot and cold water and sparkling water. I have not met anything like this in any hotel in Europe, Japan or the Middle East. Good air conditioning in the room and soundproofing. For the negative: TV in the room includes satellite broadcasts, only there is no explanation for activation?! No channel list either?! No glasses in the room?!; There is a water heater and no coffee or tea at all?!; Water pressure in the shower is weak and also not very hot water. Must note that for a fee you can buy a cup of coffee in the lobby 24/7. In conclusion: nice place, nice staff, and not bad value for the price. recommend Best regards, Dr. Joseph Guy
I missed my flight at sofia airport so had to book a hotel for one night. So I went for a mid range hotel. It was better than mid range. Lovely helpful staff on reception, an aceptable price with thier discount....paid 68 euros for a large kingsize bed with onsuite bathroom. Comfortable bed, fresh pillows (very snazzy cushions too) and a nice relaxing corner sofa, reasonable TV and every thing was realyl clean. Complimentary coffee and tea, which is not the norm in Bulgaria, nice and quiet, was lovely and warm. Actualyl a bit too warm and I couldnt turn the heating down so I had to sleep wit hte fridge open to cool off as aircon didnt work. THis was the only negative for me. They did an airport pickup, but not a drop off and this nearly stopped me booking, as they should have told me this at the begining, however they were saved by the fact the metro was 4 stops to the airport and cost me 1.60 leva, so about 70p. I picked up food from the little shops in the metro, as I hit a holiday so the restaurants close by were closed. A very lovely stay and Id go there again. AND they had these lovely drop lights near the bed as side lights, some veyr nice touches, clean crisp sheets, soft towels and nice soaps etc and they dont ask you to leave till 12 lunch time. My photo doesnt do the room justice
Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces
ดีมาก
12 รีวิว
4.4/5
ราคาเริ่มต้น
฿ 3,908
ต่อคืน
ดูห้องว่าง
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No.1
4.3/5
42 รีวิว
Sense Hotel Sofia, a Member of Design Hotels
Sofia City Center, โซเฟีย | 0.26KM จากSveti Nikolai Russian Church
"Good Location"
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No.2
4.4/5
114 รีวิว
Grand Hotel Sofia
Sofia City Center, โซเฟีย | 0.38KM จากSveti Nikolai Russian Church
"Good Location"
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No.3
3.9/5
8 รีวิว
Bla Bla Hostel
Sofia City Center, โซเฟีย | 0.49KM จากSveti Nikolai Russian Church
"Good Location"
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No.4
3.5/5
29 รีวิว
Slavyanska Beseda Hotel
Sofia City Center, โซเฟีย | 0.24KM จากSveti Nikolai Russian Church
"Good Location"
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No.5
4.2/5
53 รีวิว
ยูโรสตาร์ส โซเฟีย ซิตี้
Sofia City Center, โซเฟีย | 0.47KM จากSveti Nikolai Russian Church
"Good Location"
ดูรายละเอียดเพิ่มเติม
No.6
4.3/5
32 รีวิว
Arte Sofia Hotel
Sofia City Center, โซเฟีย | 0.42KM จากSveti Nikolai Russian Church
"Good Location"
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No.7
4.3/5
60 รีวิว
Hotel Coop, Sofia
Sofia City Center, โซเฟีย | 0.47KM จากSveti Nikolai Russian Church
The hotel is just a few steps from the “European Union” metro station just south of the center of Sofia. The hotel and neighborhood are both quiet, safe and conveniently located to what I must say is Sofia’s excellent Metro system (you can get almost anywhere in no time for very cheap)! I got to the airport from here in about 35 minutes (not rush hour). The bathrooms are newly refurbished and the rooms are quite large. The decoration is a bit dated (in an older Bulgarian style), but the furniture and king-sized bed were quite comfortable. They allow smoking in the building (so if this is a deal-breaker, go somewhere else). I, for one, am not bothered by it, so I found the hotel quaint and appropriate for my stay. The staff was polite and very helpful. Their English was quite good. For approximately $70, you cannot pass this hotel up.
KKarenGWe stayed in this hotel for 2 nights on our way to Romania
Pros- the hotel is in a great location. Quiet leafy street, 500 meters to main bus and train terminal, approx 20 min walk to Vitosha boulevard
- the room itself is quite nice, the TV has English channels, the balcony was an unexpected plus
- the breakfast provided is adequate, though you need to go to an adjacent hotel
- the staff were friendly and did their best to help
Cons- the bed was not made up, they provided a single bed sheet for a queen sized bed. There was only one glass for 2 people. The quilt in the cupboard was filthy, it had no cover and we couldn’t use it
- the mattress has no protector and is too soft. It might suit some but it is too soft for a hotel mattress
- I tried to call reception to ask them for another sheet, a clean quilt and a glass. No one answered the phone. (I was told the next day that the phone is broken ). I went downstairs to find someone but no one was there or answered the bell on the desk. The next day I was told that the receptionist had to cover two hotels so is not always there . Please take note if you are arriving late to the hotel-there May be non one to check you in
They are also very strict on check in times. If you want an earlier check in time than 2 pm you need to pay for it
Overall the hotel is decent. If there had have been someone at reception all the issues would have been quickly resolved
The main complaint is the cleaning and maintenance of rooms
The staff was very professional, friendly and helpful. The breakfast was extensive and tasty. The location was great, completely walkable to all of the sights. However, the hotel needs a renovation. The room was comfortable and roomy, and the bathroom and bedding were clean. The carpet was stained and needs replacing, and the baseboards are damaged.
This Hotel is a scam . The pictures have nothing to do wit reality . This NO WAY 4 star hotel. I honestly don't get it how is the Bulgarian Tourism evaluating these hotels. Besides the rooms different from the pictures the hallway is absolutely Dungeon Like . Never seen such a scam ever in my life. The breakfast is something you must see . Practically nothing just some salami , sliced cheese and tea/coffee . It is not even 1 star . To be honest this was the WORST experience in a hotel EVER. Unfortunately the agent that booked the room was deceived by the pictures and the hotel rating . STAY AWAY
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