Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).
Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!
โรงแรมใกล้Sofia City Center,โซเฟีย100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.02.23
Excellent location and just a few minutes walk to many excursion tour buses pickup point.
Hotel and room was overall very good. But i guess we were unfortunate to experience 2 power outages and 1 water suspension.
Restaurant staff were great and helpful.
The front desk staff who checked us in was very good but no the others.
โรงแรมใกล้Sofia City Center,โซเฟีย100% ของนักท่องเที่ยวเลือกพื้นที่นี้
MMay SF Tseng2023.10.05
Location is top of the consideration. Centre located that you can walk to most popular attraction. Metro or tram is very close within steps. Hotel is partly renovated. I believe it will be amazing when finished. Breakfast is not included. 15 Lev per person with small buffet that you can choose most popular items, ie, eggs, ham, sausages, breads or cereals. But they are not very hot on the warmers. However, I would still recommend people to go there for sleep and shower. Room was big enough and balcony overlook the city. Price is very good compare to same standard 3 stars hotel. Staff speaks reasonable English that is convenient. Good luck!