โรงแรมใกล้ Arneiro 1969ในซิงตรา

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

Lovely hotel , centrally located in Sintra with easy access to shops and restaurants, Room was great, clean, and spacious with a view of the National Palace. Breakfast was very good and all the staff were polite, attentive and happy to help. We enjoyed our brief stay

นี่เป็นรีวิวที่ผสมผสานมาก โรงแรมโดยรวมมีความสวยงามและเต็มไปด้วยประวัติศาสตร์ พื้นที่ส่วนกลางดีมากและมีมุมที่น่าสนใจมากมายให้ผ่อนคลาย อาหารเช้ายอดเยี่ยมและพนักงานมีความสุขมาก อย่างไรก็ตาม เราจองห้องซูพีเรียซึ่งมีราคาเกือบ 250 ยูโรต่อคืน และเราไม่ได้เพลิดเพลินกับประสบการณ์ที่เหนือกว่า พื้นที่ระเบียงระเบียงน่ารักมากมองเห็นป่า แต่ถึงแม้ว่าจะมีพื้นที่กว้างขวาง แต่ก็มีเก้าอี้ตรงเพียงสองตัว โต๊ะและเก้าอี้อาบแดดจะทําให้มันดีขึ้นและสะดวกสบายมากขึ้น ตัวห้องเล็กและมืดมากห้องน้ําต้องการการปรับปรุงอย่างมาก อ่างล้างหน้ามีรอยแตกขนาดใหญ่และรอยดําในอ่างอาบน้ําและทุกอย่างก็เหนื่อยมาก ด้วยเหตุนี้จึงรู้สึกไม่ค่อยสะอาด เตียงอึดอัดมากที่นอนเด้งมากดังนั้นเราจึงนอนไม่หลับ เราคาดหวังมากกว่านี้จากที่พักราคาแพงและฉลาก ห้อง superior นี่ไม่ใช่ประสบการณ์ระดับห้าดาว

โรงแรมอยู่ใกล้กับสถานีรถไฟมาก และหาง่ายตามการนำทาง ลานด้านนอกก็สวยงาม ล็อบบี้และพื้นที่ส่วนกลางก็สวยงามเช่นกัน อย่างไรก็ตาม เนื่องจากเป็นบ้านเก่า ไม่มีลิฟต์ และถ้าคุณอาศัยอยู่บนชั้นสูง คุณต้องพกกระเป๋าเดินทางขึ้น นี่เป็นปัญหาในโรงแรมที่คุณอาศัยอยู่ในบ้านเก่าในโปรตุเกส เราจองห้องสวีทที่มีห้องใต้หลังคาขนาดเล็กและระเบียงขนาดเล็กด้านนอกห้องใต้หลังคาพร้อมวิวที่สวยงาม อาหารเช้าเป็นร้านกาแฟของตัวเอง ไม่ใช่กับที่เค้าอยู่ มันใกล้มาก ไม่ถึง 5 นาที อาหารเช้าเป็นแบบตะวันตก มีขนมปัง ชีส ของหวาน ผลไม้ น้ำผลไม้และกาแฟหนึ่งแก้วต่อท่าน

Decent place to stay if you have a car. Several miles from Sintra historic center area, but we left early enough to get a free spot in a neighborhood a few blocks from the National Palace, so that helps. Room was typical BASIC Ibis. Not enough pillows (just ONE per person); towels (again, only ONE total, per person, or trash cans (again, ONE TINY one). No fridge!! No coffee maker. NO ICE machine available for public use in the entire hotel! Very tricky parking spaces. They have about 15-20, which are free, on surface lot, but need to pay if park in structure below...only 3 euros, but they should just make it free. The bar/restaurant area was decent and convenient; fair prices for quick dinner. Breakfast 8.50 euros, but very limited continental breakfast only; not hot items... We chose to eat elsewhere and was less expensive. Not many places to eat in immediate vicinity. There is a very convenient Lidl and Auchan (large grocery/gen merch store) to stock up on supplies before heading out. Internet wasn't working our first night, but was ok the next night. In summary, inexpensive, basic, clean room for the night, but definitely no friils. Would recommend staying here, as long as aware of basic/limited amenities

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

The room was nice and tidy, the staff was very lovely and helpful, breakfast was good and the sourroundings very beatiful (i had been to sintra and the cost). I was there by car and found it usefull, i don't know how good the bus connections are...

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.

ห้องพักดีมากอาหารเช้าก็โอเคพื้นที่ที่ดีและบริการดีมากขอบคุณเฟรเดอริโดและมาร์โกที่นั่นเสมอและเป็นประโยชน์มาก พื้นที่นี้อยู่ติดกับสวนสาธารณะที่ยอดเยี่ยมมากถ้าคุณทํางานผ่านคุณจะพบห้างสรรพสินค้า Oeiras ร้านค้าและโอกาสในการรับประทานอาหารมากมาย