Hotel fabuleux avec un spa incroyable. J’ai adoré la piscine, le petit déjeuner.
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Rishangxuanxuan
ห้องดีลักซ์ป่าไม้
เข้าพักเมื่อ ก.ค. 2023
ทำงาน
72 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 ส.ค. 2023
商務出差環境不錯挺好的挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好
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ผู้เข้าพัก
ห้องดีลักซ์ป่าไม้
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
44 รีวิว
3.7/5
โพสต์เมื่อ 17 เม.ย. 2024
服務很好 食物也不錯 酒店有點老
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2025
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 18 มี.ค. 2025
We stayed for six nights (February 27 – March 5) at Ambassador Crans Montana and found it to be the perfect-sized hotel. It’s not too big to feel impersonal, yet it has enough staff to assist with every detail. The attentive team at breakfast and dinner made us feel well taken care of, and the helpful concierge was always happy to arrange our transfers to restaurants or the ski lifts. The hotel is also not too small—it offers all the ski facilities we needed, including a ski room where we could rent equipment for both skiing and snowboarding. The staff were incredibly friendly and welcoming. The nearest ski lift is just about 50 metres away, and for other ski lifts, the concierge happily arranged transport. The view of the beautiful mountains is simply breathtaking. During my stay, I visited other properties in town and concluded that Ambassador Crans Montana offers the best value for money. With its cozy atmosphere, the hotel truly made us feel at home.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2025
ทำงาน
5.0/5
เลิศมาก
โพสต์เมื่อ 15 มี.ค. 2025
Traveling on Business, would have loved to stay longer as the Experience was incredible all across the Hotel. From the check in to the Rooms, Breakfast and all other Meal experiences have been wonderful. Top Managment with wonderful colleagues looking after every need
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.พ. 2025
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 4 มี.ค. 2025
We just came back from a whole week at the property and this is the 5th time we have now spent our main ski holiday staying there. There are many reasons why we love the place so much, these include:- - the fabulous food, breakfast is consistently exceptionally (both buffet and à la carte menu - the attention to detail: we always receive a lovely personalised welcome - our 5 year old had a special water bottle in his room with his name on it, a teddy and some other goodies - the spa is beautifully kept, everything is pristine, everything works and it never feels overly crowded - the ambiance is just what we like, not too formal but still you know you're in a 5 star property - the piano player in the evening is absolutely brilliant, the lighting in the lounges and the décor make it a very relaxing atmosphere (not to mention the incredible views) - the convenient location to the telecabine and into the main town area below but most of all, what we love about the Crans Ambassador are the people: - all of the staff are so professional, welcoming and kind - there isn't much that this concierge team won't do for you; charging your car, resrving restaurants and ski schools. They take the heavy lifting out of your holiday - we would like to extend a big thank you to Amar, Claudio, Paulo, ALexandre and Marco - the staff in the restaurant never keep you waiting, the ladies in charge of breakfast are so friendly, it's nice starting your day with such a warm welcome The culture that Mrs Marshall (often leading by example, you always see her working) has created is such that you feel that you are being welcomed into the team's "house" and they'll do anything to ensure you have a fantastic stay/visit. It just gets better each time...
แปล
shawnp589
เข้าพักเมื่อ ม.ค. 2025
เดินทางกับเพื่อน
5.0/5
เลิศมาก
โพสต์เมื่อ 18 ก.พ. 2025
Really great 3 night stay. Hotel is beautiful and a short walk or drive to all things in the village. Breakfast was a 10/10. Staff is incredibly friendly and kind. Rental shop directly inside and a shuttle that can take you to village center if you don’t feel like walking. Staff were incredibly accommodating with working out a room situation that suited myself and husband. Superior room has 3 varieties of bed sizes ranging from a full-king. Had no idea as it’s in the fine print. Front desk manager was able to sort the situation given the hotel was at nearly 100% occupancy, which was much appreciated. Again, shout out to the staff for making the stay that much more enjoyable. The bellman/drivers, breakfast staff and front desk manager were A+. If you’re looking for a wonderful stay in the mountains just steps from the mountain, I wouldn’t hesitate to book again.
แปล
คำตอบจากที่พัก: Dear Shawn It was a pleasure welcoming you to the Crans Ambassador and I would like to thank you for taking the time to share your impressions regarding your stay with us. I am very happy to read that you enjoyed your stay with us and that we were able to provide you with a suitable solution concerning the room and bed size. Your satisfaction is our priority and your very positive feedback regarding all the staff members and their services provided is a great source of motivation for all of us. I have gladly shared your comments with all team members, thank you very much. :-) We hope to have the pleasure of welcoming you back again soon to the Crans Ambassador. Kindest regards Katja Marshall
franc0iscorminboeuf
เข้าพักเมื่อ ม.ค. 2025
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 1 ก.พ. 2025
Short, but great stay, All the services provided by the hotel staff were very professional, courteous and always with a smile. The view of the mountains from the lougne, the restaurant and the room is exceptional.
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คำตอบจากที่พัก: Cher Monsieur Corminboeuf Un grand merci d'avoir pris le temps de partager vos impressions suite à votre récent séjour chez nous au Crans Ambassador. C'est toujours un plaisir de vous accueillir parmi nous. Je suis ravie de lire que vous avez apprécié notre hôtel, tous les services proposés et la bienveillance et le sourire de nos collaborateurs. Votre satisfaction est notre priorité et votre feedback si positive est une grande source de motivation pour nous toutes et tous. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt au Crans Ambassador et vous souhaitons une très belle continuation. Avec mes meilleures salutations Katja Marshall
Odyssey791511
เข้าพักเมื่อ ธ.ค. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 12 ม.ค. 2025
Loved the wonderful service from ski valet to all the hotel staff. The attentive service at the beautiful breakfast remembered our coffee order each morning and were so kind. One night we mixed up our dinner reservation and they booked a different restaurant and drove us over. It was an extremely pleasant stay. Super easy to catch the gondola to the mountain 200 meters away.
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คำตอบจากที่พัก: Dear guest Thank you very much for having taken the time to share your impressions following your recent stay with us at the Crans Ambassador. I am truly delighted to read that you enjoyed your stay with us and that our team members were able to make this stay a memorable one for you. The satisfaction of our guests is our priority and your kind and positive feedback is a great source of motivation for all of us. We truly hope that we will have the pleasure of welcoming you back again soon to the Crans Ambassador. Kindest regards Katja Marshall
pauldevulder
เข้าพักเมื่อ ธ.ค. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 4 ม.ค. 2025
A good hotel with an excellent service and staff conveniently situated close to he Arnouva ski lift. A very nice swimming pool but a rather poor spa area. The restaurants serve food of good quality but you need to reserve well in advance even as a hotel guest.
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คำตอบจากที่พัก: Dear Mr Devulder It was a pleasure welcoming you to the Crans Ambassador and I would like to thank you for taking the time to share your impressions regarding your recent stay with us. I am very happy to read that you liked our hotel in general and that the staff and service provided helped making your stay enjoyable. Your feedback is very important to us and I regret that you found the spa area and rooms not up to your expectations. The end of year holidays are a busy time of the year for all of us but we always do our utmost possible to accommodate our hotel guests in our restaurants and I am happy that you enjoyed them. I sincerely hope to be able to welcoming you back again soon to the Crans Ambassador and wish you and your family a wonderful 2025! Kind regards Katja Marshall
gpagliaro
เข้าพักเมื่อ ส.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 26 ก.ย. 2024
Very friendly and helpful staff. My room was on the back side so the view wasn't great. The view on the opposite side is worth the extra money. I was in Crans for a trail race and the staff let me use the spa and shower facilities after I had already check out in the morning. Very kind and I really appreciate it.
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คำตอบจากที่พัก: Dear Mr Pagliaro Thank you very much for sharing your impressions following your stay with us at the Crans Ambassador in September for the Wildstrubel Trail. I am very happy to read that you enjoyed your stay with us and that our team was able to assist you to make your stay as comfortable as possible. Your positiv feedback is very motivating for all of us. We are looking forward to welcoming you back again soon and wish you all the best in the meantime. Kindest regards Katja Marshall
L B
เข้าพักเมื่อ ส.ค. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ก.ย. 2024
A very nice reception, great staff, cute little rooms, wonderful (Japanese) food, fantastic cocktails, and most of all, that view, simply magnificent! Dropped by there in summer, but the coziness in winter exponentiates the feel-good factor ☺️
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คำตอบจากที่พัก: Dear Guest Thank you very much for having taken the time to share your impressions of the Crans Ambassador following your summer stay with us. We always appreciate receiving feedback from our guests and I am very happy to read that you enjoyed your stay with us, the hotel, the staff, the rooms, the food and our beautiful view. Your positive comments are very motivating for the whole team and myself. We are looking forward to welcoming you back during our winter season and wish you all the best in the mean time. Kindest regards Katja Marshall
jankajakabos
เข้าพักเมื่อ ส.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 17 ก.ย. 2024
What makes this hotel special, besides many other things, fist of all are the people. I could give 10 stars for the service, was only possible to choose 5. Edvin, and all staff from reception, wallet and on, were simply amazing. They went above and beyond of customer service, to fulfill all our wishes, accomodate our needs. Our son had to stay in the hotel while we ran the UTMB. He told us, they made him feel special, welcomed and amazingly taken care of. To the hotel managers: please, pass on my utmos gratitude to Edvin and all staff ( wish I could recall their names) They are the heart and soul of the hotel. Be proud of them all. About the hotel, all is amazing, views, rooms, spa, food. We will be back for sure.
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คำตอบจากที่พัก: Dear Mrs Jakabos It was our pleasure to welcome you and your family to the Crans Ambassador. Thank you very much for having taken the time to share your impressions following your recent stay with us. Your kind words and enthousiastic feedback are a great source of motivation for all of us and I am really happy to read, that you so much enjoyed the hotel, and especially all our team members. I will gladly share your comments with all of them, they will be delighted. :-) We are all looking forward to welcoming you and your family back to the Crans Ambassador in the near future. Please dont hesitate to contact us directly, we will be happy to assist you with your plans. Best wishes to you and your family Katja Marshall