รีวิว Relais Degli Angeli Residenza d'Epoca

房間還算大，但是房間設施設計不合理，酒店早餐很少，就幾户客房還不能完全滿足客人需求，需要客人到位才能供應，食物很少，幾乎沒有什麼選擇！酒店經理極其傲慢無禮，完全無視客人要求，對客人住店期間的人身安全隱患置若罔聞！極其差勁的體驗！卧室裏房樑上居然會掉落圖釘，和酒店交涉完全無視，認為是其他住店客人所為！荒謬絕倫！酒店經理完全以酒店商業利益為出發！ The hotel manager is extremely arrogant and disrespectful, completely ignoring the guest's requests and ignoring any personal safety hazards during their stay! Extremely poor experience! Surprisingly, picture nails fell off from the beams of the bedroom, and negotiations with the hotel were completely ignored, believing that it was the work of other guests! Absolutely absurd! The hotel manager is completely driven by the commercial interests of the hotel! Il gestore dell'hotel è estremamente arrogante e irrispettoso, ignorando completamente le richieste dell'ospite e ignorando eventuali rischi personali per la sicurezza durante il soggiorno! Estremamente scarsa esperienza! Sorprendentemente, i chiodi sono caduti dalle travi della camera da letto e le trattative con l'hotel sono state completamente ignorate, credendo che fosse il lavoro di altri ospiti dell'hotel! Assolutamente assurdo! Il gestore dell'hotel è completamente guidato dagli interessi commerciali dell'hotel!

滿足我對民宿的期待，早餐咖啡非常優秀。在老城區，老房子改成的民宿，開窗就是街道。圖一是民宿接待處、其實就是一個大套房的客廳，整個民宿房間很少，想體驗老城區民宿的可以一試，還有個公共露台，天氣好喝咖啡坐一坐應該很棒，可惜我住的時候是雨天。但是停車場和check in time都不太方便，要有心理準備

在一座老房子裏，露台十分優雅，去景點非常方便。

房間超級大 很滿意

房間大，乾淨

Excellent experience at Relais Angeli. Reception was great as was our room. Breakfast offerings was best of our one month in Italy. Service in all areas was very good.

The staff was very helpful finding us dining options for Christmas Eve. The room was exquisite and the breakfast was excellent as well as the attentive breakfast staff.

The diamond suite was outstanding! The breakfast was excellent. The staff was very kind and helpful. Very clean and comfortable.

This hotel was so beautiful and the breakfast in the morning was great! I would definitely stay here again, everything within walking distance.

The position was in the old town walking distance to all the sights. Staff were friendly and very helpfull. Our accomodation was perfect. There is a small lift or lots of stairs. Breakfast was good. Close to bus stop.15 euro by taxi from train station. Great recommendations for dinner. Will defiantly stay there next time we are in Siena.

Property and room were gorgeous! We loved the beautiful decor. Room was very spacious and comfortable. Loved the amenities included. The breakfasts were superb!!! Best we’ve had on our trip. Thank you for a fabulous stay!

The staff was very friendly and helpful. The accommodations and service were outstanding. I would stay here again and would recommend this hotel to others.

This Hotel is beautiful and in a great location. The staff were very friendly and Check-in was easy. the car drop off situation went very smoothly. Unfortunately as beautiful as our room was it was off the breakfast terrace and during our stay there was a large group of very loud people as well as street noise (6am garbage collection and street cleaning) and regular traffic which became an issue. To make matters worse, the shower in our room broke the first time we tried to use it. Flaminia was quick to call a serviceman and it was “fixed” by the time we got back from dinner. The next morning however, housekeeping broke the shower again. Another call to the serviceman. It needed a part which would not come until possibly the next day. We were told the shower was usable but to use caution, when we tried, we could not get any hot water. The solution was to shower in a bathroom down the hall from our room. Between the noise and the shower issue it was just an unpleasant stay. The hotel was very accommodating and gave us partial credit for the two nights we did stay. They also offered to move us to another one of their properties as there were no rooms available at the Relais, but then we would have had to pack up all our stuff. At that point we just decided to head on to our next destination. My suggestion if you stay here…don’t get a room off the the terrace…obviously the shower situation was an accidental accidental occurrence that they tried to make right.

The customer service was good, arranged a vale service to drop our car. The room was noisy from the crowd on the street, there’s no conditioner. After 8pm there is no reception and we had to self check in but it was very straightforward and customer service was in touch late ours. Room was very large and nice.